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Post-Closing Manager
Velocity Commercial Capital, LLC is a wholly owned subsidiary of Velocity Financial, Inc, an NYSE-listed public company. Velocity Commercial Capital is a real estate finance company founded in 2004 that primarily originates and manages investor loans secured by 1–4-unit residential rental and small commercial properties. Velocity Commercial Capital is seeking to hire a full-time Post-Closing Manager. This position is located at the offices in Westlake Village, CA.
The Post-Closing Manager is responsible for managing the post-closing department, ensuring the complete and compliant review of original loan documents, and review and shipment of trailing docs to the third-party document custodian.
Duties and Responsibilities
- Manage a team of post-closing specialists, in accordance with the company’s policies
- Manage and perform loan document receipt and review.
- Track and verify receipt of loan documents once funded
- Establish goals and objectives, monitor workflows and department metrics to increase service levels while also increasing productivity
- Ensure Post-Closing department meets or exceeds turn times for all required documentation including title policies, recording, and insures loan document packages are shipped on a timely basis.
- Interface with the custodian(s)
- Follow up with Closing Agents or Counties to ensure that all trailing documents (mortgages/title policies) are received, imaged, and shipped
- Clear exception reports from document custodian
- Ensure that all conveyance documents are prepared, recorded, imaged, and sent to the custodian for securitizations
- Resolve document issues and recording problems in a timely manner
Required Skills and Experience
- Mortgage industry experience
- Experience working within in a Post-closing, Closing, Quality Assurance role
- Experience working with counties on the recording process of assignments/mortgages
- Excellent customer service skills (internal/external)
- Strong leadership skills
- Strong interpersonal skills and possesses a team player attitude
- Management experience preferred
Benefits become effective on the first day of the month following 30 days of employment and include:
- 401(k) with matching contribution
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid Holidays
- Pet Insurance
- Vision insurance
Job Type: Full-time
Pay: $19.00 – $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
- Office
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Westlake Village, CA 91362: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Mortgage industry: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location
