The Preserve Club & Residences Looking for Resort General Manager at Richmond, RI Full Time

The Preserve Club & Residences is a World-Class, Four Seasons Sporting Club & Residences resort located in beautiful Richmond, RI. We are seeking a Dual Location seasoned Resort General Manager to join our administrative team.

As the Resort General Manager, you would be responsible for managing daily operations and providing overall leadership in the resort’s continuing effort to deliver outstanding member and guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

· Lead, direct and manage all resort operations including, but not limited to budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation.

· Managing member, guest, and corporate events inside the clubhouse and on the grounds of our vast property.

· Ensure member, guest and team member satisfaction

· Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

· Recruit, interview and train team members

· Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements

· Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies

· Serve as primary liaison with owners and corporate entities

What are we looking for?

Basic Qualifications:

· 3 years of general manager, assistant general manager or hotel/resort manager experience.

· Experience managing a property of a comparable size.

· Strong sales and revenue management experience.

· Thoughtful leadership with proven ability to increase team member engagement

· Highly customer centric with success in increasing service scores

Preferred Qualifications:

· General manager experience

· Local market expertise

· Convention business experience

· Outdoor enthusiast

In addition, we look for the demonstration of the following key attributes:

· Quality

· Productivity

· Dependability

· Customer Focus

· Adaptability

*** Must be able to travel and possibly relocate ***

***Multiple location position***

Compensation: Commensurate with Experience

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Weekend availability

Ability to commute/relocate:

• Richmond, RI 02898: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 5 years (Required)
• Leadership: 5 years (Required)
• Hotel experience: 5 years (Required)
• Hotel management: 5 years (Required)
• Revenue management: 5 years (Required)

Work Location: One location