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Description
Staffmark has a great opportunity with our Elite client, based in Knoxville, TN to serve as an Account Manager on their Account Services team. To be successful, one needs to be able to understand the full scope of each account while paying close attention to specific details and processes. Once hired, the candidate will undergo initial training and assist other Account Managers. After demonstrating the ability to successfully manage projects, the candidate will assume full responsibility for selected accounts.
Responsibilities include:
• Serve as the key contact for various accounts and projects
• Meet the needs of clients, including but not limited to prompt response to all inquiries, project set- up and management, reporting, timeline management, and troubleshooting.
• Effectively communicate key account information to internal stakeholders (Finance, IT, Procurement, and Inventory Control) ensuring that all are kept abreast of account requirements and issues.
• Manage project workflow in a way that meets the needs of both the client and internal resources.
• Set-up projects and items in data base/software systems. Enter orders if needed. Accuracy and attention to detail are important.
• Prepare and distribute weekly/monthly reports for clients
• Provide added phone coverage
• Create and maintain spreadsheets for use internally and for clients
• Perform other duties as assigned
Requirements
Education: College degree preferred
Skills/Experience Required:
• Proficient in Microsoft Office. Strong Excel skills are essential to success (includes filtering, pivot tables, and vlookups)
• Excellent written and verbal communication
• Self-confident and comfortable working with clients
• Ability to manage multiple projects and tasks
• Flexible and comfortable with change
• Able to problem solve for effective resolution
• Ability to collaborate. Must be able to work as part of a team with clients and Ritway employees
• Minimum of 5 years business experience; preferably in a related field
You dont want to miss out on this opportunity! Give us a call today 865-693-4047 or submit your resume to [email protected]
About Staffmark
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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
