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Full Job Description
GENERAL PURPOSE
To perform and/or oversee the successful and
timely completion of all business and financial functions within the
parameters established by Senior Care Pharmacy guidelines, state and
federal regulations, and as needed to achieve the financial goals of
the facility. Promote an environment that provides optimal
efficiencies and superior quality of the business office.
QUALIFICATIONS
BA/BS in Finance, or 3-5 years experience
in accounts receivable.
Knowledge of Medicare, Medicaid,
Prescription Drug Plans (PDP’s) and Third Party Insurances.
Healthcare/Pharmacy billing and collection experience preferred
Strong organization skills including the ability to prioritize and
manage multiple tasks in a dynamic environment
Strong analytical
skills; ability to quickly identify problems and find effective
solutions
Strong written and oral communication skills
Must
have knowledge of office machines and equipment
Strong computer
skills preferred; experience with Microsoft Excel and Word
Ability to make independent decisions.
Ability to understand
and interpret financial data.
Ability to work and produce results
under pressure
Ability to effectively and harmoniously interact
with facility, management and other employees at all levels; promotes
teamwork and professionalism
Must be capable of maintaining
regular attendance
Must be dependable and able to work with
minimal supervision
Must be at least 18 years of age
Must be
able to speak, read, write, and understand English
Must be
capable of performing the ESSENTIAL JOB FUNCTIONSand PHYSICAL AND
SENSORY REQUIREMENTS FOR ALL JOB FUNCTIONSas outlined below.
STANDARD REQUIREMENTS
Maintains confidentiality of all
patient and/or employee information to assure patient and/or employee
rights are protected.
Support the Mission, Values, and Vision of
Senior Care Pharmacy.
Report to Management immediately all
instances of misappropriation/handling of company resources.
Support, cooperate with, and implement specific procedures and
programs for:
Maintaining confidentiality of all data, including
resident, employee, and operations data.
Safety and safe work
practices, established fire/safety/disaster plans, risk management,
and security, report and/or correct unsafe working conditions,
equipment repair and maintenance needs.
Compliance with all
regulatory requirements
Compliance with current law and policy to
provide a work environment free from harassment, and all illegal and
discriminatory behavior.
Support and participate in common
teamwork:
Cooperate and work together with all co-workers; plan
and complete job duties with minimal supervisory direction, including
appropriate judgment.
Use tactful, appropriate communications in
sensitive and emotional situations.
Follow up as appropriate with
supervisor, co-workers or residents regarding reported complaints,
problems, and concerns.
Promote positive public relations with
residents and family members.
Complete requirements for
in-service training, acceptable attendance, uniform and dress codes
including personal hygiene, and other work duties as assigned.
Provide great customer service to internal and external
customers:
Promote positive public relations with residents,
family members, and guests.
Support Senior Care Pharmacy in a
friendly, courteous, and cooperative manner.
Comply with all
company policies and procedures regarding HIPAA Privacy and
Security.
ESSENTIAL JOB FUNCTIONS
Performs
and/or oversees the completion of all routine and tasks, including but
not limited to:
Receive and apply all private pay payments to QS1
accounts.
Receive, reconcile, and apply payments of all third
party providers.
Maintains and clean up unreconciled claims in
QS1
Run and post auto credit card payments.
Assists office
manager as needed.
Process FAMH billing.
Order office
supplies for business office.
Acts as back up to payroll
department as needed.
Maintain subsequent payment spreadsheet.
Reports daily numbers to appropriate departments.
OTHER
JOB FUNCTIONS
Performs all other duties as assigned by
supervisor.
WORKING CONDITIONS
Interact with
residents, family members, staff, visitors, government agencies /
personnel, etc. under all conditions / circumstances.
May be
subject to hostile and emotionally upset residents, family members,
staff, visitors, etc., under all conditions / circumstances.
May
be subject to frustrations in meeting work demands due to frequent
interruptions.
PHYSICAL AND SENSORY REQUIREMENTS FOR ALL
JOB FUNCTIONS
Mobility within work environment necessary to
perform job duties.
Ability to lift, carry, push, bend, reach,
grasp, perform fine manipulations, etc., necessary to perform job
duties.
Ability to remain calm under stress.
Ability to
communicate with residents, families, personnel and support
agencies.
Ability to evaluate and interpret information.
