L’Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L’Occitane continues to grow, opening several new boutiques nationwide. L’Occitane seeks to revive the Provencal way of life and traditions through high quality, effective personal care products as a great answer for natural wellbeing.
L’Occitane Group’s mission is to “empower entrepreneurs and communities to cultivate natural beauty and well-being and regenerate nature”. L’Occitane is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labor protection. All employees at L’Occitane must therefore implement the company’s mission and integrate the social, environmental, economic, and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L’Occitane shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees. Both job descriptions & performance objectives shall explicitly reflect the employee’s contribution & impact to the triple bottom-line (people, planet, profit).
JOB SUMMARY:
The Director of Retail (US East Region) motivates and inspires a team of District Managers, Store Managers, Assistant Store Managers and Beauty Advisors to create an environment that ensures an exceptional customer experience across ~80 boutiques and 21 States on the East Coast of the US. The Director of Retail (US EAST Region) also maximizes productivity and profitability by supporting and implementing all strategic brand initiatives for their assigned region. This position reports directly to the Chief Commercial Officer for US and Canada and is part of the Commercial Leadership team and Field Leadership Team.
JOB RESPONSIBILITIES:
Drive Sales, profitability and best in class customer experience
Recruit, hire, train and retail top talent
Leadership
Merchandising and Operations:
All other duties or projects as assigned
KEY PERFORMANCE INDICATORS:
Sales performance, conversion, new customer recruitment/retention, associate retention and time to fill, payroll management, inventory management
REQUIREMENTS:
EDUCATION:
Bachelor’s Degree or similar work experience in retail business field
EXPERIENCE:
SKILLS:
PHYSICAL & TRAVEL REQUIREMENTS:
The compensation for this role ranges from $160K-$170K (based on skills, experience and with differentials applied if outside of NYC.)
L’Occitane North America offers a competitive compensation package and a comprehensive benefit. L’OCCITANE is an equal opportunity employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values: entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability. Employment may be subject to verification of references and background check investigation.
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