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Responsibilities:
The Hudson Yards Assistant General Manager, in conjunction with the Senior General Manager, Director of Operations, and Security Director are responsible for enhancing the building by identifying center objectives, while providing adequate management and administrative support for property, security and engineering staff and fulfills all tasks described in the job description in compliance with all company policies and procedures.
The Hudson Yards Assistant General Manager, in conjunction with the Senior General Manager, Director of Operations, and Security Director are responsible for enhancing the building by identifying center objectives, while providing adequate management and administrative support for property, security and engineering staff and fulfills all tasks described in the job description in compliance with all company policies and procedures.
Ability to work within a very dynamic environment and balance significant hours of office work and overtime, with walking around the property to meet the needs for adequate property management.
Key Responsibilities:
The successful candidate’s responsibilities will include, but not be limited to:
Communicates effectively and frequently with the General Manager regarding all significant operating issues.
Responsible for providing high-quality, efficient, friendly and energetic service.
Assists Senior General Manager in developing, updating, and implementing SOP’s for various departments, as well as policies and procedures that when followed, result in the maintenance of the property in a consistently clean manner, where all building systems are observed and attended to promptly and efficiently, while minimizing any unnecessary disruption to our guests.
Assists Senior General Manager in overseeing all Management Office Administrative staff, front desk, and security.
Actively contribute and support the Leasing Representatives in developing and implementing the center’s leasing strategy.
Professionally represent the Company and develop strong relationships with existing and prospective tenants. Proactively respond to tenant issues, conduct formal and informal tenant meetings to promote/discuss marketing, operations and security.
Support marketing in the development and execution of a comprehensive marketing plan that enhances Shopping Center and key retailer sales, enhances revenues, deliver compelling mall programming and maximize technological resources such as social media to connect with shoppers.
Develop and retain a highly skilled shopping center team. Provide employees with appropriate tools and training to create an environment that maximizes performance and adheres to all company policy and procedures.
Maximize the center’s influence and leadership position in the community and with partners for the company’s benefit.
Assists Senior General Manager with the preparation of budget and reforecasts, as well as significant oversight of the operating expenses for the center.
Assists Senior General Manager with overall facilities management, including the inspection of facilities and equipment to determine extent of service and equipment required. Maintains relationships with Vendors to facilitate maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client. Vendor and service provider interaction daily to ensure that goods or services are being received per contracts in place.
Available for MOD (Manager on Duty) based on schedule. Be available for weekday committee meetings or other events as well as be available to return to the property in the event of an emergency as determined by the Senior General Manager.
Administer and facilitate all security surveillance repairs, replacements and installations. Responsible for all IT related issues. Provide support to all staffs regarding standing building policies and enforcement. Prepares and reviews financial reports for client on monthly, quarterly and annual basis complying with requirements in management services agreement, with copy to the Senior General Manager.
Inspects all properties on a regular basis to ensure building operations are performing according to standards and procedures.
In the absence of the Senior General Manager, serve as the as the person responsible for oversight of all of the administrative staff.
Weekends may be required.
Other duties as assigned.
Compensation:
$100,000 – $120,000/yr
Benefits:
Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
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Qualifications:
3- 5 years of experience in commercial/office environment
Bachelor’s Degree from a 4-year college or university preferred
Ability to read, analyze and interpret complex documents
Effective writing and communication skills in public speaking
Experience with high-level budgeting, accounting and financial analysis
Strong interpersonal and relationship skills
Ability to adapt to changing work environment
Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Overview:
Related Management Company is the owner and operator of a premier portfolio of assets valued at over $60 billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States.
As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents’ and commercial tenants’ expectations. Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit www.Related.com .
Related is an Equal Opportunity Employer
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