Quail Park Hiring for Marketing Director at Cypress, Visalia, California, United States, 93277 Full Time

Quail Park on Cypress

Community Relations Director Job Description

Community Relations Director Purpose : To manage all internal and external marketing functions of the community to ensure a positive reputation of the community among referral sources and potential customers, and in order to achieve or exceed community occupancy goals

Community Relations Director Benefits offered

• Paid time off
• Health insurance (for full time)
• Dental insurance (for full time)
• Retirement benefits or accounts
• Education assistance or tuition reimbursement
• Workplace perks such as meal and coffee
• Variable schedule options

Community Relations Director Minimum Requirements

• Bachelor’s degree in a related field preferred
• Previous marketing experience in a senior housing setting preferred
• Previous business development experience in a related setting and / or reality preferred
• Must be able to read, write and speak English, and demonstrate strong written, verbal, and interpersonal communication skills and the ability to establish effective networking relationships
• Must have an in-depth knowledge of basic sales and marketing principles and practices
• Proficiency in basic computer skills including Word, Excel, and / or sales & marketing software required
• Must be able to represent the community in a positive and professional manner in terms of communication, conduct and appearance, to referral sources, potential customers, and to the general public
• Must meet all health-related requirements pertaining to state licensure
• Must maintain current CPR / First Aid credentials
• Must maintain current Food Handlers credentials
• Must maintain annual Continuing Education Credits
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• Subject to pre-employment screening including physical, drug and TB testing and criminal background check

Community Relations Director Essential Functions

Marketing

• Conducts competitive analysis of local market on a quarterly basis and provides report of findings to Executive Director and Living Care Lifestyles home office
• Responsible for the development and implementation of a quarterly marketing plan that incorporates community strengths and weaknesses in relation to competitors, and to current market trends and forecasts
• Develops and implements community outreach programs and events that will provide contact with referral sources and potential customers
• Is responsible for planning and coordinating community media advertising
• Is responsible for maintaining an inventory of community marketing collateral and for updating written information as necessary

Sales Management

• Responsible for achieving or exceeding budgeted census goals as established by Executive Director and Living Care Lifestyles home office, and for maintaining a pattern of measurable growth toward stabilization in lease-up communities
• Maintains accurate records of all inquiries, tours, and networking contacts
• Responsible for accurate and timely reporting of census and move-in and move-put activity to management, and is accountable for explaining such activity as required
• Prepares and submits other reports as requested by Executive Director and / or home office
• Maintains a viable and accurate waiting list of potential residents
• Is responsible for entire sales process including building the prospect base, generating tours, and obtaining deposits and securing move-ins

Leadership / Management

• Is a positive role model of professional conduct and customer service attitude to the entire community team members
• Provides training to community team members regarding customer service, conducting tours, and telephone marketing skills, as needed
• Responsible for maintaining department within budgetary guidelines
• Assists Executive Director in other management duties as assigned
• Participates in Manager-on-Duty rotation as required

Other

• Attends all required team member meetings and in-service training sessions
• Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times
• Supports and upholds all other Company policies, and the service philosophy
• Reliable and Predictable Attendance
• Other duties as assigned

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