Pitney Bowes Hiring for Demand Generation Representative – Remote Opportunity Job at Connecticut Full Time

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

Job Description:

The Demand Generation Representative (DGR) is chiefly responsible for supporting the marketing and sales organizations by owning the lead pipeline leading to acceptance & opportunity creation. The DGR is accountable for prospecting, qualifying leads, setting appointments, maturing/developing leads, and owning the opportunity handover to sales. The DGR is also responsible for delivering a positive customer experience leveraging the Pitney Bowes sales process. They are the liaison between sales and marketing within their region, ensuring consistent campaign and outreach and prospecting practices.

Job Responsibilities (not limited to):

• Accountable for driving high-value prospects into the sales pipeline through a variety of tactics:
  • Personalized direct response (email, social, etc.) activity
  • Outbound calling
  • Follow up with and further development of leads captured via other tactics (e.g., email campaigns, tradeshows/events, web form fills via PB.com, etc.)
  • Work with the marketing team to identify best targets for campaigns and support marketing outreach efforts with timely and affective follow up as needed.
• Identify and prioritize leads with the objective of improving the following KPIs:
  • 
    Average opportunity velocity (i.e., how quickly leads move from discovery to closed opportunity)
  • 
    Average opportunity value (i.e., dollar value or parcel volume of each opportunity – measured either by revenue of company or bundling of multiple services)
  • 
    Opportunity count (i.e., the total number of sales accepted leads)
  • 
    Win rate (i.e., focus on leads/accounts with attributes that are typical among closed-won opportunities)
  • 
    Solution priority (i.e., be agile and ‘pivot’ focus to solution areas that require greater short-term pipeline growth)
• Track and manage queue of leads in Salesforce.com to avoid “cold” leads (active leads with no follow up/response in last 30 days)
• Develop and maintain a strong working relationship with Sales, Client Success, Marketing and Sales Operations teams as key stakeholders
• Provide accurate and timely updates on pipeline, forecast and data quality utilizing Salesforce
• Articulate the full portfolio of Pitney Bowes Commerce Services’ Global Ecommerce solutions, and identify how these products and services align to customer needs
• Maintain in-depth product, industry trend, and market knowledge

Requirements:

• Self-motivated with a high attention to detail and ability to multitask.
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity and highly unstructured work (i.e., ability to take direction from multiple stakeholders and synthesize an action plan)
• Strong communication and presentation skills.
• Thrives working with others in a team environment.
• Proficiency in Salesforce.com & general CRM best practices strongly preferred
• 1-4 years’ experience in ecommerce, logistics or related fields preferred.
• Demonstrated good judgment in leveraging data to make decisions.
• Bachelor’s degree, or equivalent experience.

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (pbprojectliving.com)

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.