EKG Security Looking for Security Account Manager $19 to $21hr at Covington, VA Full Time

VA unarmed license preferred,

REQUIRED DUTIES:

Location: Covington, Va

Employment Type: Full-time

Account Managers are the front-line management representatives of EKG Security for clients. He/she must have expertise and experience with scheduling, site personnel management and decisions, development of post orders, training of subordinates, proper communication with management and proper client management. The manager is primarily responsible as EKG Security’s direct representative to its client with efficient security operations.

Responsibilities include:

• professional operation, administration, profitability, and quality assurance of uniformed services at a client site
• oversee the staffing, scheduling, and on-site training for security officers assigned to site
• ensure personnel are on-site at the client’s location when required and assume shift if the scheduled officer is absent for any reason
• ensure that contract-required training and screening elements for security personnel are met
• maintain overtime below 5% of overall billable hours
• ensure quality of service and contract compliance by regularly inspecting security personnel and job performance
• perform other operations-related functions (payroll, incident reports, uniforms, fleet vehicles, preparation of security surveys and post orders)
• all requirements of a Basic Security Officer and Senior Security Officer
• recommend positive and negative personnel actions for subordinates
• communicate with EKG management to ensure they are apprised of all noteworthy items at site
• respond to management voicemail, email, etc timely (within 24 hours)
• respond to client requests and manage client relationship
• other tasks as assigned

Expectations include one or more of the following essential job functions with or without a reasonable accommodation:

• be able to work overtime and on various shifts as needed; including weekends and holidays. Reasonable accommodation based on religious beliefs or disabilities will be considered on a case-by-case basis
• be able to maintain accurate records (ability to read and write)
• effectively comprehend numerous policies, procedures, and concepts in order to respond appropriately to various situation
• communicate effectively with others
• walk up and down stairs
• use a computer or tablet with basic competence to include: Guard tour system

Camera monitoring system.
E-mail program – being able to compose and read e-mails.

• patrolling the client’s facility (length and period to be determined by client)
• control access to the client facility (foot and vehicle traffic)
• stand for long periods of time sometimes in excess of eight hours
• work outside in a variety of weather conditions depending on the assignment

Required Experience, Education & Licenses:

• pass any State-required training or other qualifications for licensing
• possess a driver’s license
• meaningful and verifiable work history
• minimim 3years verifiable security experience in a supervisory setting

Required Skills

• proficient computer skills including Microsoft Office, Google Apps, HR software, time-entry software, scheduling software, and learning management system software
• ability to utilize client monitoring equipment (guard tour, badges, cameras)
• effective oral and written communication skills
• active listening skills
• ability to assess and evaluate situations effectively
• ability to identify critical issues quickly and accurately
• attention to detail
• manage personnel, including schedules
• operate radio or telephone equipment and console monitors

Additional requirements

• must be at least 18 years old or the minimum age required by the State
• must be a US citizen or foreign citizen authorized to legaly work in the United States
• must not use illegal drugs
• must be able to pass a drug test with negative results (except when undergoing documented medical treatment)
• must be able to perform duties as a first shift security officer and work that shift with at least 95% reliability
• must have a mobile phone
• must have an e-mail address
• must have access to reliable/self-owned transportation that allows for short-notice response
• must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
• must be able to provide, upon offer of employment, a DD214 discharge document with discharge status (if applicable)

Physical Requirements and Environment

• Minimal to no work in extreme temperatures is expected, however some situations may require outside work in extreme temperatures
• Working on computer, sitting, telephone usage, driving, standing, walking/conducting rounds when necessary
• Standing, walking, bending, light lifting, limited stretching and reaching

EKG Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity, and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.

Job Type: Full-time

Salary: $19.00 – $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 5 years

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekend availability

Ability to commute/relocate:

• Covington, VA 24426: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 5 years (Required)
• Security: 5 years (Required)
• Supervising: 5 years (Preferred)

Work Location: One location

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Job Type: Full-time

Pay: $19.00 – $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift

Ability to commute/relocate:

• Covington, VA 24426: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location