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MobilityWorks serves the disabled community with wheelchair-accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Keep reading to see how you can join the team leading this effort!
MobilityWorks is seeking an outgoing, energetic General Manager. We provide a great work-life balance with regular business hours so you can be home spending time with family or doing what you love most! BE THERE- MobilityWorks believes that every team member is an important part of the MobilityWorks team, and we value the skills, efforts, and contributions made by each member of our team. We believe in our mission and make every effort to live our core values.
The General Manager is responsible to ensure flawless execution of the store operations playbook in order to achieve store goals as outlined. This position controls a major share of company income and strongly influences market penetration, representation, and the quality of customer relations and must do so consistent with company policy, processes, and procedures.
What you get to accomplish:
Oversee all aspects of the store’s operation to include consumer sales, commercial sales, and service operations.
Support overall company initiatives and communicate with messaging consistent with the Regional Sales and Service Managers to store staff.
Report as store performance as required through Key Performance Indicators outlined in Rhythm.
Identify market opportunities and leverage corporate support to drive business through local marketing.
Partner with the HR Department to hire and retain qualified candidates in support of store staffing plans.
Manage team performance as appropriate and effectively coach and mentor the team to drive effectiveness in each position.
Maintain standards for customer treatment that define courteous, professional behavior and that foster complete customer satisfaction.
Support a training culture through participation in company training initiatives and continuous learning.
Supervise and promote the sale of all company products and services from all company locations, by all personnel.
Manage incoming leads as generated by the Business Development Center to ensure attainment of show rate and solution rate goals.
Accurately forecast unit sales and gross profit levels.
Collaborate with Regional Sales Manager to review the GM Scorecard and identify focus areas.
Maintain and manage vehicle inventory in conjunction with the Inventory team.
Partner with the Service Manager to oversee service to include technician efficiency and overall billable hours.
NPS results to be at the overall corporate average results through our Solution Experience process.
Promote Employee Engagement through the demonstration of leadership skills in support of our core values.
What you should possess:
High school diploma or GED required.
2-3 Years’ experience in sales management.
Excellent customer service skills and experience is required.
Solid verbal, written, and interpersonal communication skills are required.
Proficiency in Microsoft Office products and technical astuteness required.
Experience working independently with minimal supervision is required.
Strong computer skills with experience in SalesForce preferred.
What We offer you:
Work/Life Balance – Hours of operation 8-5, Monday – Friday, no late nights, No weekends!
Some locations are open 9-1 on Saturdays with a rotating schedule or by appointment only.
Competitive Salary + commission plan.
Medical, Dental & Vision Insurance plan(s).
Flexible Spending Account(s)
8 paid holidays, Personal Time Off, Social Responsibility Time.
Employer Paid Benefits such as Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.
Employee Wellness Program.
401(k) Retirement Plan options with generous company match.
An incredibly rewarding experience in a team-centered environment.
Military Veterans are highly encouraged to apply!
We embrace diversity! Be part of an organization that invests in YOU!
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