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Insight Global is seeking an IT Executive Manager in the Kansas City, Kansas area.
This person will be responsible for providing 24/7 white glove support to 250 executives up to the C-Level suite.
In addition to this, this candidate will be managing two different executive desktop support technicians.
The majority of your day will be spent responding to tickets submitted by VP’s and C-level execs to perform desktop support duties such as break/fix support, software issues, password resets or networking issues.
You will be responsible for resolving these or delegating them to the correct team to get resolved.
Lastly, you will be responsible for follow ups after fixes have been performed to ensure that the level of support provided was satisfactory.
This role will be on site Monday-Friday with standard business hours of 8-5 PM.
If issues arise outside of these hours, you will be expected to answer and resolve issues3
years of experience performing desktop technician responsibilities Deskside support, break/fix support, O365 support/troubleshooting, software fixes, hardware fixes Experience managing a team (remote and local) Experience with end user support Experience supporting high level executives at an enterprise levelStrong communication skills Recommended Skills Communication Problem Solving User Assistance googletag.
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Estimated Salary: $20 to $28 per hour based on qualifications.
This person will be responsible for providing 24/7 white glove support to 250 executives up to the C-Level suite.
In addition to this, this candidate will be managing two different executive desktop support technicians.
The majority of your day will be spent responding to tickets submitted by VP’s and C-level execs to perform desktop support duties such as break/fix support, software issues, password resets or networking issues.
You will be responsible for resolving these or delegating them to the correct team to get resolved.
Lastly, you will be responsible for follow ups after fixes have been performed to ensure that the level of support provided was satisfactory.
This role will be on site Monday-Friday with standard business hours of 8-5 PM.
If issues arise outside of these hours, you will be expected to answer and resolve issues3
years of experience performing desktop technician responsibilities Deskside support, break/fix support, O365 support/troubleshooting, software fixes, hardware fixes Experience managing a team (remote and local) Experience with end user support Experience supporting high level executives at an enterprise levelStrong communication skills Recommended Skills Communication Problem Solving User Assistance googletag.
cmd.
push(function() googletag.
display(‘div-gpt-ad-1622562035780-0’); ); Apply to this job.
Think you’re the perfect candidate? Apply on company site $(‘.
external-apply-email-saved’).
on(‘click’, function (event) window.
ExternalApply = window.
open(‘/interstitial?url=https%3A%2F%2Fclick.
appcast.
io%2Ftrack%2Fei36niy%3Fcs%3Dlkv%26exch%3D7t%26jg%3D4cz1%26bid%3DKsZTr7rt4Z3tCrf0R8jytQ%3D%3D%26rdr%3Dhttps%3A%2F%2Fwww.
careerbuilder.
com%2Fjobs%3Fkeywords%3Dinformation-technology-%28it%29-manager-%28computer-and-mathematical%29%2526location%3Dkansas-city%2C-ks’, ‘ExternalApply-j3t8fv6xfnk63pl75j3’); ); googletag.
cmd.
push(function() googletag.
display(‘div-gpt-ad-1600875440430-0’); ); Help us improve CareerBuilder by providing feedback about this job:
Report this job Job ID:
AR05-15179_KCM-550844 CareerBuilder TIP For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.
Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website.
To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
