Our standard data modules, custom analytics and technological tools serve all participants in the healthcare sector nationwide; they are licensed to payors, third-party administrators, bill review companies, self-insured employers, government agencies, academic researchers and consultants. Our medical and dental data are used to inform statutes and regulations, healthcare cost indices, fee schedules, benefit and provider network design, practice/facility expansion, health systems research and dispute resolution, among other uses. We also offer a suite of consumer-oriented tools and resources available on our consumer website (fairhealthconsumer.org), as well as a mobile application, which can be licensed by other organizations.
Summary Of Position
The Client Account Representative position is for an experienced client-oriented professional who will be responsible for managing client and prospective client inquiries, including how to understand and effectively use healthcare data products and online tools. This individual will also assist commercial customers, healthcare professionals and academic researchers and work closely with other internal FAIR Health groups, such as product management, sales, marketing, statistics and the technical and legal teams.
This is not a call-center or help-desk position. We are looking for a customer-focused professional who will learn how complex data products are developed and be adept at handling client relationships and resolving complex questions on technical and data-related issues.
The successful candidate will have experience from a healthcare, insurance, financial services, telecommunications or SaaS product background.
Primary Responsibilities
Knowledge And Skill Requirements
Our office is based in New York City, but we are currently remote and open to candidates looking for remote work.
Interested candidates should submit their resume to [email protected].
Salary Range is 55K-65K
FAIR Health, Inc., is an equal opportunity employer and is an E-Verify participant.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, height, weight, sexual orientation, gender identity or national origin.
FAIR Health offers a competitive compensation package and includes the following benefits: Medical, Dental, Vision, Flexible Spending and Dependent Care Accounts, Life and Disability Insurance, Paid Time Off, Paid Holidays, 401(k) and Discretionary Bonus.
Company Description
FAIR Health, Inc., an independent nonprofit organization, was established in October 2009 with the mission to help ensure fairness and transparency in health insurance information. FAIR Health has created a database of over 28 billion de-identified private healthcare claims—the largest in the country—which receives claims monthly and which serves as the foundation for a variety of data products, custom analytics and consumer tools. FAIR Health has also been certified by CMS as a “Qualified Entity” and thus holds the entire collection of Medicare Parts A, B and D claims from 2013 to the present which get routinely refreshed.
Our standard data modules, custom analytics, and technological tools serve all participants in the healthcare sector nationwide; they are licensed to payors, third-party administrators, bill review companies, self-insured employers, government agencies, academic researchers, and consultants. Our medical and dental data are used to inform statutes and regulations, healthcare cost indices, fee schedules, benefit and provider network design, practice/facility expansion, health systems research, and dispute resolution among, other uses. We also offer a suite of consumer-oriented tools and resources available on our consumer website (fairhealthconsumer.org), as well as mobile applications which can be licensed by other organizations.
FAIR Health, Inc., an independent nonprofit organization, was established in October 2009 with the mission to help ensure fairness and transparency in health insurance information. FAIR Health has created a database of over 28 billion de-identified private healthcare claims—the largest in the country—which receives claims monthly and which serves as the foundation for a variety of data products, custom analytics and consumer tools. FAIR Health has also been certified by CMS as a “Qualified Entity” and thus holds the entire collection of Medicare Parts A, B and D claims from 2013 to the present which get routinely refreshed. Our standard data modules, custom analytics, and technological tools serve all participants in the healthcare sector nationwide; they are licensed to payors, third-party administrators, bill review companies, self-insured employers, government agencies, academic researchers, and consultants. Our medical and dental data are used to inform statutes and regulations, healthcare cost indices, fee schedules, benefit and provider network design, practice/facility expansion, health systems research, and dispute resolution among, other uses. We also offer a suite of consumer-oriented tools and resources available on our consumer website (fairhealthconsumer.org), as well as mobile applications which can be licensed by other organizations.
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