DISH Hiring for Operations Manager at Las Vegas, Nevada, US Full Time

Department Summary

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DISH is a Fortune 200 company that supports 125+ In-Home Services (IHS) facilities that deliver service solutions to customers in every zip code, across the entire country.

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The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry’s best products and services for DISH and many other national, household brands.

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Our dedication to customer experience is paying off : in 2023, DISH was awarded #1 in Customer Satisfaction by J.D. Power for the sixth year in a row.

Job Duties and Responsibilities

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As an Operations Manager, you will be responsible for overseeing facility operations while leading, mentoring, and directing managers and service technicians.

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Key responsibilities :

• Directing employee activity, which can involve hands-on guidance in the field, to achieve performance goals for the location
• Building a high-performance work team to deliver an advanced level of quality and service in all daily activities
• Working in conjunction with senior leadership and utilizing financial data to drive performance improvements
• Creating excitement and engaging all employees in new business opportunities and strategies
• Generating programs and practices that deliver a high level of customer satisfaction
• Creating, fostering, and maintaining strategic business relationships within the market, region, and company

Skills, Experience and Requirements

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This Operations Management role is very hands-on and it requires the following :

• A leader who leads by example and is proactive as well as strategic
• Flexibility, innovation, and the ability to manage staff, responsibilities, and priorities in a fast-paced, growth-oriented, and time-critical environment
• Ability to effectively respond to and interact with staff at all levels of the organization;
• Excellent presentation / facilitation, organizational, analytical, interpersonal, and written / oral communication skills
• Willingness to work flexible schedules including weekends, holidays, and evenings
• Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check

Salary Range

Compensation : $83,950.00 / Year – $109,000.00 / Year

Compensation and Benefits

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We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan;

all benefits can be viewed here : u00A0 DISH Benefits . u00A0

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies;

compensation is based on the role’s location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.