Betty Lash Spa Hiring for Assistant Marketing and Operations Manager Job at Austin, TX Full Time

Betty Lash Spa is looking for a career minded, yet warm and friendly individual to assist the Spa Director in carrying out our company’s main objective – To give the clients the best customer experience, every time! The Assistant Manager is responsible for honoring and maintaining the systems and processes that have been built to ensure we give the client that great experience each time.

The employees of Betty Lash experience a level of belonging that gives each individual their own space to be themselves. At the core, our values emphasize community first! We believe in protecting and fighting for a culture that is “all for one, and one for all.” No one person is more important than the whole, and we all agree that we are never better than our worst attitude – So, we choose joy every day. We work hard together and we play hard together. We believe in having fun, being loud, laughing, crying, celebrating, and empathizing for and with each other. We celebrate victories, and we help to heal pain. We all enjoy the freedom of autonomy in our jobs that stems from always being authentic, trustworthy, responsible and courageous.

While the Assistant Marketing and Operations Manager will also revel in all of the above benefits of being a part of the Betty Lash community, the main function of this role is TO SERVE!

Our clients come with a level of expectation and trust in our work every time they enter the spa. The Assistant Manager protects that expectation and sees to it that the client is never disappointed.

In addition to the above, the individual in this role will assist in four main spa business areas. They are:

1. Activities at the front desk, which include answering the phones, handling sales opportunities, booking and rebooking clients, and taking payments for products and services

2. Activities in the retail space, which include advising the clients on products, jewelry, accessories and gifts. It also includes maintaining a clean and inviting space to shop in.

3. Activities in the waiting areas, which include getting the client comfortable and settled in before their appointment and catering to their needs while they wait.

4. Activities in the treatment rooms, which include assisting the estheticians in running smooth and seamless services that are not rushed and are catered to the desires of the client.

Service and beauty are the pillars of Betty Lash’s purpose. Therefore, the Assistant Manager must exemplify “service” by reporting to work each day with gratitude and a servant’s heart. We agree that beauty is definitely only skin deep, however, in our industry, the client is seeking BOTH. Each member of the management team does their very best to display beauty, warmth and joy every day.

If you see yourself as a right fit for Assistant Manager please submit your resume with cover letter through Indeed. Make sure to mention why you believe that Betty Lash, specifically, would be a good fit for you. We look forward to hearing from you!

Job Type: Full-time

Pay: $2,400.00 – $2,900.00 per month

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Management: 1 year (Preferred)
• Customer Service: 1 year (Required)

Work Location: One location