Baptist Health Care Looking for Financial Assistance Specialist I at Gulf Breeze, Florida Full Time

Under the direction of the Financial Assistance Manager, the Financial Assistance Coordinator is responsible processing all financial assistance application presented by the financial counselors of Baptist Health Care. Processing applications including validating the information presented, requesting documentation from the counselor and/or the patient, communicating status of application to the patient, and providing all required notices to the patient.

The position would be responsible for managing the AR of the accounts involved in financial assistance including posting all necessary transactions, documenting in the AR system, scanning records, and maintaining status of pending applications. Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in North West Florida and south Alabama. The organization is a proud a member of the Mayo Clinic Care Network and includes?three hospitals, four medical parks,?Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network.

With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in North West Florida. + The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters. + High School Diploma or General Education Degree required.

+ One (1) year of relevant revenue cycle and/or customer service experience is required. Experience as a Financial Counselor, Customer Service Representative, Registrar, or Scheduler preferred. + Must demonstrate the ability of the following: Medical Terminology, Written communication skills, Verbal communication skills, Medicare regulations, Coding, Excel, WORD, Specific applications to use PC applications to achieve work goal, Office applications: email, fax module, scan PDF, Fast paced work environment, Meeting deadlines, Organized, Time management, Conforming to standards, Phone customer service, Managing projects, Face-to-face customer service, Patient collection process, Scheduling, Registration, Audit Techniques, Healthcare financial regulations, Work well with other departments to achieve goal, Insurance collections process, Interpreting insurance coverage and reimbursement, Patient privacy, Coordination patient needs with various service levels, Works well within a team structure, Patient financial solutions options: (Medicaid, Credit plan, Disability, grants, Drug Manf’ programs, etc.).