Program Manager
Remote
12 months
Responsibilities:
Schedule and coordinate all meetings [Partners and Internal MS attendees]
Coordinate all meeting content across presenters
Track attendees; Survey attendees
Publish content to Partner Community Yammer
Proactively post communications to partner community [product features, performance, usability etc.]
Maintain oversight and governance of the partner discussion portals ensuring rigour and adherence to SLA for response to partner queries, appropriate categorization of queries and other activities required for administration
Collect all FAQs and assemble answers for publish to partners
Manage permissions to communications channels
Required Skills:
Excellent Excel skills.
Self-starter. Must be able to work independently, set and meet deadlines.
Strong attention to detail, data entry and external communications.
Problem solver assisting wide variety of partner asks
Comfortable hosting large community calls, including speaker prep and call introduction and moderation
Highly organized and detailed oriented
Works consistently amongst ambiguity
Strong communication with remote team members globally and cross-team within the org
Job Type: Contract
Pay: $50.00 – $55.00 per hour
Schedule:
Work Location: Remote
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