Talkiatry is solving the mental health crisis in America by focusing on high-quality in-network care and technology that enables our psychiatrists. The result? We are meeting the needs of our insurance partners and our patients while driving down costs and improving clinical care.
Patients benefit too. We make mental health care more accessible by offering convenient appointment times and accepting insurance–things that are a huge challenge for patients today. Through our proprietary intake process, we match patients with the clinician most able to treat their condition so they can feel better faster.
As Manager of our Patient Access and Care Coordination, you are passionate about patient experience and physician support. You will lead a team of exceptional professionals charged with intake and onboarding of new patients, capturing patient demographics, verifying insurance, scheduling, prior authorization, and answering all incoming calls to the practice. Your team also provides dedicated support to our psychiatrists, psychiatric nurse practitioners, and therapists.
Our goal is to become the best place to practice psychiatry in the United States. You are inspired and motivated by our vision of creating a frictionless practice environment that effortlessly supports our clinicians.
Our perfect candidate is organized, collaborative, process oriented, and has excellent people management skills. It is important that you are comfortable in a fast paced, rapidly growing organization where change and ambiguity are the norm. You foster teamwork, recognize individual contribution, and build a healthy department culture that fosters development and career growth for members of your team.
You are data driven, inquisitive, and use information to inform your decisions. You have experience developing policies, training staff, and optimizing workflows using our electronic medical record. You are intellectually curious and driven to improve systems for the benefit of patients and physicians.
Essential Functions:
Qualifications:
Talkiatry is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Talkiatry is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Talkiatry are based on practice needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Talkiatry will not tolerate discrimination or harassment based on any of these characteristics. Talkiatry encourages applicants of all ages.
Job Type: Full-time
Benefits:
Schedule:
Work Location: Remote
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