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Job Description
About the Role:
Our company is growing, and we believe that our team is the key to our success! We are looking for a motivated, strategic, and goal-oriented Spanish speaking Account Executive to bring Qualified Leads through the Intake Process and drive towards program admission(s). The ideal candidate for this role has an impeccable ability to build customer relationships, strong multitasking skills, dedication to compliance, and is energized and excited about organizational growth.
We require all employees to be fully vaccinated against COVID-19. You may be exempt from this requirement if you qualify for a limited exemption because of a medical condition or a sincerely held religious belief. We will do our best to work with each and every individual to discuss their needs, exemptions, and necessary accommodations.
Account Executive Benefits and Perks:
Health Insurance with a 75% employer contribution
Dental and Vision Benefits
Supplemental Benefits including; Life, Accident, Critical Illness and Disability Insurance
401K with a company match
Generous Paid-Time-Off
Competitive pay rate
Wellness & Self Care Benefit
Supportive team structure and company culture with a focus on work/life balance
Upward career movement and growth
Account Executive Essential Functions:
Work closely with Community Development, Marketing, and Inside Sales to receive qualified leaves and drive towards compliant admission into Vitra Healthcare programs
Become an expert on Vitra Health’s service offerings and competitive advantages
Serve as the point of contact between Vitra and potential clients while they are in the Intake process
Communicate professionally with prospective clients through various channels including phone, email, chat, text, and mailings with timeliness and consistency
Under the direction of the Intake Operations Manager, maintain client buy-in through strong relationship-building, ensure program-specific compliance through information gathering phone calls or home visits, and troubleshoot any roadblocks that may arise during the intake process
Identify and credential qualified caregivers for Family Care programs
Work closely with Nursing, Account Associate(s), and Administrative Specialists to ensure compliance and timely communication with potential clients
Continuous commitment to learning about industry standards and new programs
Collaborate across departments to drive and support processes that contribute to business growth and ensure complete client compliance with all relevant regulations and requirements
Utilize technology to document all efforts with clients, facilitate interdepartmental communication, and provide real-time process tracking
Other responsibilities may be assigned
Account Executive Requirements:
Bachelor’s degree preferred
Fluency in both English and Spanish required
Excellent interpersonal and communication skills required
Relevant experience, preferably in healthcare, business, or sales preferred
Creative problem-solving skills
Demonstrated success with data-driven outcomes
Customer service mentality
Excellent time management skills
About Us:
Vitra Health is a Home Health Care and Adult Day Health organization that specializes in care management of adults and seniors. We are a rapidly growing company which was started to improve access to quality home health care services. We rate ourselves solely by the quality of care we provide our clients. We realize that our clients are someone’s parent, grandparent, child, friend, or neighbor – we pride ourselves on never taking this fact for granted.
