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VCA Paw Prints is expanding their team and is now hiring Customer Service Representatives!
VCA Paw Prints Animal Hospital, located in Lafayette, Indiana has been a pioneer in the veterinary community for over 20 years. We are a full-service general practice facility offering Preventive/Routine medical care.
Our mission at VCA Paw Prints is to build lasting relationships with our patients and clients. We strive daily to achieve this mission by advocating for animal wellness, and we pledge to provide compassionate veterinary care for every client, every patient, every time.
What makes VCA Paw Prints different for Customer Service Representatives?
Our leadership team has created and supported an environment where our associates can focus on their career, their happiness, their work-life balance, and of course the patients.
Great Atmosphere- We have a family-style atmosphere with supportive management and staff that work well as a team.
Schedule: Full-time opportunities are available, with flexible shift schedules.
Duties of our Customer Service Representatives will include:
Providing an excellent client service experience
Maintaining accurate medical records
Scheduling appointments
Client payment processing
Client education
Promotion of hospital products and services
Support the hospital manager and other team members
Light housekeeping
This position requires a practical knowledge of the hospital’s procedures, policies and services; client and patient treatment protocols; data transcribing; word processing and standard procedures, records and terminology used in the veterinary hospital.
Why Join The VCA Paw Prints Family?
We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you care for. Below are some of the many benefits of joining our team!
Access to the people and financial resources of a large veterinary community
Leadership opportunities
Career development programs
Opportunities to give back through strong Shelter partnerships and VCA Charities
Tuition support and sponsorships
Free wellness subscriptions (Head Space)
Competitive wage
Medical, dental & vision insurance
Life, long and short term disability insurance
Paid parental leave
Paid vacation and sick time
401(k)
Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer – Veterans / Disabled. For a complete EEO statement please see our career page at
