US Customs and Border Protection Looking for Administrative Support Coordinator at Northeast Somerset, ME Full Time

Mission Support Specialist GS

This position is with the Office of Field Operations, Boston Field Office, within US Customs and Border Protection Apply your knowledge and skill in administration to provide advisory and technical services to CBP management Apply for this exciting opportunity to strengthen the CBP’s ability to protect the homeland by analyzing and refining existing work methods and developing new methods and procedures

Duty locations include Calais, Houlton, and Jackman, ME, and Derby Line, Highgate Springs, and Saint Albans, VT

Typical work assignments include:

• Identifying ways to improve or enhance current services and ensuring that such services meet management’s business objectives
• Assessing situations that are complicated by conflicting and/or incomplete data, requiring general problem solving to isolate issues
• Analyzing the effects of changes in law and regulations as they pertain to management services
• Defining issues or problems in terms that are compatible with appropriate laws, policies, or regulations
• Weighing pertinent facts in formulating a legal and/or factually supportable position

Salary and Benefits:

This position starts at a salary of $, (GS-, Step ) to $, (GS-, Step ) with promotion potential to $, (GS-, Step ) Salary listed reflects the rest of US scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location (see list below) upon selection

Employees receive the full package of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional (k) offering

Qualifications:

Experience: You qualify for the GS- grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Assisting with planning to gather and interpret information and data for problems, issues, and unusual circumstances
• Assisting with identifying ways to improve or enhance current services
• Participating in analyzing the effects of changes in laws and regulations as they pertain to management services
• Assisting with reconciling conflicting and/or incomplete information and helping to identify and extract additional pertinent information required
• Defining issues or problems in terms that are compatible with appropriate laws, policies, or regulations

Education Substitution: Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level This education must demonstrate the knowledge, skills, and abilities necessary to do the work Check with your school to determine how many credit hours comprise a year of graduate education If that information is not available, use semester or quarter hours

OR A bachelor’s degree with Superior Academic Achievement (SAA) may also substitute for the experience required It is based on () class standing, () grade-point average (ie, GPA or higher of a possible , excluding pass/fail credits Pass/fail credits cannot be more than % of total credits), or () honor society membership

Education and Experience may be combined to meet the qualifications – refer to the official Job Opening Announcement (JOA) for complete details

How to Apply:

Click this site’s APPLY link to access the official JOA on USAJOBSgov, the federal government’s official employment site Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible Be sure to read the entire JOA carefully for complete details about the position and instructions for submitting your application

The closing date for this employment opportunity is June ,

Interested in other career opportunities with CBP? Visit wwwcbpgov/careers and check the CBP calendar at wwwcbpgov/cbp-events-calendar frequently for upcoming informational webinars, in-person recruiter events, and virtual career events