Tribute Home Care Looking for Manager of Scheduling at Remote Full Time

Become a Manager of Scheduling with Tribute Home Care and play an important role in setting a new standard in elder care.

Make a difference – Find meaning – Lead – Collaborate – Grow – Have a voice – Laugh – Love your team

Tribute Home Care is looking for a full time Manager of Scheduling to join our team. This is a great position for an experienced leader with strong problem-solving skills that is seeking meaningful, mission-driven work, and the opportunity to grow professionally.

About Tribute

Tribute Home Care is a growing private home care company that offers people who need assistance in the home what they want above all else: consistently great caregivers and great service. We do this by hiring only those caregivers who can build real connections with their clients and by offering them the community of support and recognition they deserve.

A day in the life

The Manager of Scheduling is responsible for managing Scheduling Partners, building strong and trusting relationships with Tribute’s Caregivers, creating client schedules and helping improve scheduling related processes at Tribute.

This will be done by:

• Managing, supporting and training Scheduling Partners
• Building relationships with caregivers to best understand their availability, skills, and personality
• Collaborating with Client Solutions Managers to understand clients care needs and scheduling requirements
• Helping match caregivers with clients in a thoughtful, meaningful way that pair skill sets and personality
• Building schedules and orienting caregivers to new schedules
• Seeking creative solutions to scheduling problems, both independently and collaboratively
• Assisting in the continuous improvement of scheduling efficiency through developing and improving scheduling related processes
• Providing and/or coordinating coverage for the Scheduling department when necessary

What you need to be qualified for this position

• A minimum of 4 years of administrative experience
• A minimum of 2 years of supervisory experience
• The ability to attend in-person meetings at our Framingham, MA office as needed
• Intermediate Microsoft Excel skills (experience filtering information to provide quality data)
• Prior experience in a remote working environment
• Experience working in a fast-paced environment
• Strong problem-solving skills and the ability to multitask
• Strong written and verbal communication skills
• Attention to detail
• Strong organization skills
• A collaborative approach, and the ability to coach and develop a team
• Unwavering, passionate commitment to the customer experience and service excellence
• Vaccination against COVID-19. We comply with the EEOC by providing the ability to request an exemption based on medical or religious reasons

Benefits of working at Tribute

• Strong, mission-driven culture
• Fun, collaborative, and supportive team that you will love working with
• Opportunities for growth
• Competitive salary
• Unlimited paid time off
• Ability to work from home / remote as desired
• Health, dental and vision insurance with employer contribution
• 401(k) retirement plan

Interested in learning more about working at Tribute? Hear from members of the team on our YouTube Channel: https://www.youtube.com/@tributehomecare

Are you ready to join the team?

If you think this opportunity aligns with your interests, passions and experience, the next step is to fill out our application. Our application process will ask a few job qualifying questions and require your resume and cover letter. Your cover letter is an important part of your application. Our hiring team hopes to learn what drew you to apply to this position, and why you feel your skills, experience and career goals align with this role at Tribute.

If you are selected to move forward in the hiring process, you will hear from our Manager of Talent Acquisition, Haley, to set up time to discuss the position further.

Tribute Home Care is an equal opportunity employer and values diversity at on all of our teams. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our company is a true meritocracy, and we invite you to come as you are.