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Are you outgoing, reliable, and customer service driven? If so, we would like you to join our team. Our employees – just like our customers – are the heart and soul of what we do. Friendly, reliable, customer service is at the heart of our success. For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.
Responsibilities:
- Manage daily office operations and procedures
- Monitor and assist in the training and development of Customer Service Loan Specialists (CLS)
- Evaluate financial statements and drive profitability
- Approve, reject or coordinate all loan applications
- Assist Customer Service Loan Specialist (CLS) with loan processing and collections calls
- Provide excellent customer service to our customers in person and over the phone
- Maintain compliance with policies and procedures
- Tax preparation (may vary by location)
- Plan and develop branch growth by networking with the local community and other businesses
- Work closely with team members to obtain branch goals successfully
Requirements:
- Loan industry management experience preferred, or 2-3 years prior management experience from other customer service related industries
- Must have a valid driver’s license with a reliable vehicle and valid proof of insurance
- Ability to work Monday-Thursday 8:30am-5:30pm; Fridays 8:30-6pm and occasional Saturdays 8:30am-12:30pm, additional hours may be required (No Sundays)
Our employee benefits are among the best in the industry:
- Medical Benefits: Dental, Vision, Life Insurance
- Mileage Reimbursement
- Industry related Tuition Reimbursement
- Paid time off
- Competitive compensation based on experience
- Comprehensive Paid Training to help you be successful
- 401k
Sun Loan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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