State National Companies Looking for Senior Manager, Specialty Programs at Bedford, TX Full Time

Program Services – Responsible for overseeing the risk mitigation activities for those Programs with design structures that deviate from State National’s standard model. To ensure that the risks associated with these Specialty Programs (SP) are successfully monitored and mitigated, the Senior Manager determines the financial and credit risks, and implements risk mitigation strategies. The Senior Manager acts as a consultant to SNC’s SP Program Managers to aid in the implementation of risk mitigation processes including: implementing effective reconciliations over all areas impacting the premium trust, documenting controls in place and suggesting the implementation of new controls. Also, the Senior Manager helps these Program Managers implement documentation of the control structure to include: flowcharts, risk control matrices and narratives. The Senior Manager monitors the results from the risk mitigation strategies and communicates the results to senior leadership.

Lender Services – Also responsible for providing assurance to collateral protection insurance (CPI) accounts in the operational and IT processes and related audits. The Senior Manager works with the QA Audit Manager in support of the external auditors and control owners in the performance of the periodic SSAE 18 – System and Organization Controls Report (SOC 1 Report), the financial reporting audit requests and audit requests to substantiate data integrity for reports used in control performance (Information Produced by the Entity or IPE).

Essential Functions:

New Programs (Program Services)

• Assist with due diligence for potential new deals.
• Participate in developing risk mitigation plans for new programs including that exhibit unique risk structures, including: risk identification, contractual terms and covenants, risk mitigation strategies, oversight procedures and communication and reporting framework.
• Liaise with the various functional areas to determine that each area is aware of any unique attributes of the new program and that any regulatory, accounting, reporting and risk issues are addressed prior to signing.

Existing SP Programs

• Monitor potential risks from a cash/credit/financials perspective.
• Analyze and approve premium trust account cash extraction requests.
• Analyze and review the general agency’s monthly financial statements and reconciliations, and provide the general agent with process improvement suggestions. Identify and escalate emerging risks to SNC management.
• Prepare financial statement forecasts and analyze the variances from budget to actuals.
• Work with accounting & finance teams to resolve any issues and provide the appropriate level of client service.
• Analyze and monitor contingent commission estimates and ultimate loss ratios.
• Review the cash controls and bank account activity.
• Liaise with the various functional areas within SNC (Accounting and Client Services) to ascertain that the identified risk control processes are in place and functioning effectively.
• Assist with preparation of the quarterly reports regarding the risk status of all SP programs.
• To the extent there is a significant negative change to the status of an SP program, work with key functional areas to develop remediation plans.
• Monitor progress on any remediation plans in effect and communicate to SNC management.
• Additional projects/special duties as assigned

Lender Services

• Work with the QA Audit Manager on the SOC 1 audit process and relationship with external auditors.
• Coordinate between the Information Technology Department and the external auditors on audit requests to substantiate data integrity for reports used in control performance.
• Provide support to the Quality Assurance Audit Department as needed.

Knowledge/Skills/Abilities:

• Intermediate or higher level of knowledge of Microsoft Office products or equivalent programs, particularly Excel.
• Extensive and detailed knowledge of the operations of various State National departments including: Program Services, Information Technology, Account Services, Client Services, Claims, Program Implementation, Contact Center, and Document Processing.
• Working knowledge of PaSS, Forecasting, InsurTrak, Home Office and Merlin systems.
• Ability to work independently or in a team environment.
• Sound judgment and decision-making skills.
• Strong analytical skills.
• Experience working with difficult individuals in stressful situations.
• Ability to build strong relationships with key internal and external stakeholders.
• Excellent organizational skills.
• Must have excellent communication skills.
• Must be a person of high integrity. No other duties or relationships should interfere with this individual’s decision making.
• Able to obtain agreement from multiple parties, earn trust while working through issues, use good timing and strategies when communicating findings, and identify potential challenges that might interfere with appropriate resolution.
• Able to use a win-win approach to resolve controversy, stay objective and fair in sensitive situations, and maintain constructive working relationships despite disagreement.

Experience/Education:

• 7 to 10 years of experience in financial analysis.
• 7 to 10 years of experience in financial statement/control auditing or credit analysis.
• Degree in accounting or finance.
• CPA preferred.

Job Type: Full-time

Pay: From $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Required)

Work Location: One location