Riverside, California, United States Looking for Hospital Billing Supervisor – Patient Accounting-Billing at permanent Full Time

Full Job Description

ABOUT THE POSITION

The County of Riverside’s
University Health System – Medical Center department seeks a Hospital
Billing Supervisor to join their Patient Accounting-Billing team.
Under general supervision, the incumbent will provide ongoing training
for Billing and Follow-up practices (specifically related to Hospital
Billing and Collections), run and review aging reports for outstanding
accounts-receivables, provides resolutions for complicated accounts,
streamlines billing and follow-up workflows, evaluates employee work
performance, timekeeping, and productivity monitoring; plans,
organizes, coordinates, and supervises the staff and day-to-day
operations of a patient business services function at the Riverside
University Health System, and performs other related duties as
required. This position is located in Riverside.

Along with the experience and knowledge below, the
department is looking for candidates who are currently working with
Medicare/Medi-Cal and Commercial insurances in a supervisory role in a
hospital setting.

The most competitive candidates
will also have current and/or recent professional experience with and
knowledge of the following:

– EPIC Patient Accounting
System

– Optum Charge Expert

– Assurance Claims Scrubber
– Hospital billing and collections practices and laws

– Medi-Cal, Managed Care, and Medicare Part A
and B billing and follow-up expertise
– An
understanding of Excel at intermediate level or above
– Ability
to generate and interpret EPIC patient accounting system and Clearing
House reports
– A vast understanding of CMS
guidelines

This position has a 5/40 schedule for the first
90 days (Monday-Thursday 7:30a-4:00pm or 8:00am-5:00pm & Friday
7:00am-3:30pm).
– After 90 days of training,
there may be an option to be on a 9/80 schedule (Possible 9/80
schedule = Monday-Thursday 7:00am-4-30pm, 7:30am-5:00pm & Friday
7:00am-3:30pm).

Meet the Team!
RUHS-Medical Center

EXAMPLES OF ESSENTIAL
DUTIES

•Supervise the activities and day-to-day
operations of one or more patient business services functions:
admitting, insurance billing, charge description master, clinic
registration and scheduling, cashiering, collections, provider
relations, patient eligibility, and financial counseling at RUHS;
review and evaluate policies and procedures in terms of RUHS goals.
•Assist in developing, updating, and implementing policies and
procedures to ensure the most efficient methods of achieving
revenue/patient business services goals and objectives, including
admitting patients, billing fiscal intermediaries, and maximizing
collections of delinquent accounts.
•Evaluate work performance
and progress of subordinate employees; develop and implement
comprehensive training programs for division personnel; perform or
review patient financial evaluations and recommend payment and free
care arrangements as appropriate.
•Provide technical guidance to
staff on the most difficult and complex work of unit; coordinate the
work of units supervised with other RUHS departments, County
departments, and external fiscal intermediaries to ensure the accurate
flow of information and to solve mutual problems.
•May
participate in contract negotiations with fiscal intermediaries;
analyze and prepare a variety of detailed financial and statistical
reports.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited college or
university with a Bachelor’s degree, preferably with major coursework
in business, public, healthcare, or hospital administration or a
closely related field. (Additional journey level experience related to
patient access or revenue cycle or patient business services function
in a hospital or health care agency may substitute for the required
education on the basis of 30 semester or 45 quarter units equaling one
year of full-time experience).

Experience: One
year of supervisory experience over a patient access or revenue cycle
or patient business services function, including billing, collections,
admissions, or financial counseling activities in a hospital or health
care agency.

Knowledge of: The principles and
practices involved in insurance billing, admitting and registration,
provider relations, revenue cycle, and credit and collection
activities; laws, rules, regulations, and policies affecting patient
access and revenue cycle functions; the principles and techniques of
supervision, staff utilization, and training.
Ability
to: Organize, coordinate, and supervise the work of
subordinate staff; develop instructional materials; analyze situations
and recommend appropriate actions; establish and maintain effective
working relationships with medical staff, fiscal intermediary
representatives, and others; prepare clear and concise oral and
written reports.

**Hospital Billing Coordinator is the
working title for this classification, the established title is
Patient Access or Patient Business Services Supervisor.**

SUPPLEMENTAL INFORMATION
Reasonable
Accommodations

The County of Riverside is committed to providing
reasonable accommodation to applicants as required by the Americans
with Disabilities Act (ADA) and Fair Employment and Housing Act
(FEHA). If you are a qualified individual and need a reasonable
accommodation to take this exam, contact the recruiter before taking
the exam. For additional information and the accommodation form, visit
the Disability Access Office web page at:

Veteran’s Preference:
The County has a
Veteran’s Preference Policy. Upload a copy of your (or your spouse’s)
Member-4 Form DD-214 indicating dates of service, and a copy of your
spouse’s letter of disability (if applicable) with your application.
For privacy reasons, it is recommended that you remove your social
security information from the document(s). A Human Resources
Representative will review the materials and determine if you qualify
for veterans’ preference. See the policy here .

Pre-Employment

All employment offers are contingent upon
successful completion of both a pre-employment physical exam,
including a drug/alcohol test, and a criminal background
investigation, which involves fingerprinting. (A felony or misdemeanor
conviction may disqualify the applicant from County employment).

Probationary
Period

As an Approved Local Merit System, all
County of Riverside employees, except those serving “At Will,” are
subject to the probationary period provisions as specified in the
applicable Memorandum of Understanding, County Resolution, or Salary
Ordinance. Temporary and Per Diem employees serve at the pleasure of
the agency/department head.

What’s
Next?
Open to
All Applicants
This recruitment
is open to all applicants.

Applicants
who are current County of Riverside employees and/or current employees
of The Riverside University Health System may be considered before
other applicants dependi ng on the volume of applications
received.

Application
Period
BASED ON THE
NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT
NOTICE.
Applications
received prior to the closing date will be considered based on the
information submitted. Changes or alterations cannot be accepted. All
applicants must submit a complete application by the closing date of
this recruitment. No late applications will be permitted.
Include relevant work experience details on resume and/or application.

Applicants who fail to provide information demonstrating they
possess the position requirements may not be considered further in the
application process. A description of job duties directly copied from
the job classification or job posting will not be considered.

Upload a copy of any license(s), official/unofficial
transcript(s), degrees, and/or related employment documents to your
NeoGov account. If your education was completed outside of the United
States, you will need to provide a copy of your Foreign Education
Equivalency evaluation from a member of the National Association of
Credential Evaluation Services ( NACES ) or Association of
International Credential Evaluators, Inc. ( AICE ).

Questions
regarding this recruitment? Please contact
Raven Padilla via email at
[email protected] .

GENERAL APPLICATION INFORMATION:

Please read and follow any special application instructions on this
posting. Click the ‘Apply’ link located on this page to submit your
application. For instructions on the application process,
examinations, Veteran’s preference, pre-employment accommodation or
other employment questions, please refer to our web site, . A
pre-employment physical examination and background check may be
required.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different
medical, dental and visions plan are available to elect. The County
provides a Flexible Benefit Credit contribution as governed by the
applicable SEIU Memorandum of Understanding to contribute towards the
cost of these plans.

Note: Employees on assignment through the
Temporary Assignment Program (TAP) receive different benefits. See the
list here .
MISCELLANEOUS RETIREMENT : County of
Riverside has three retirement Tiers through the California Public
Employees’ Retirement System (CalPERS).

• Tier I
  (Classic Member – Formula 3% @ 60): Applicable to current
  and former County of Riverside local miscellaneous employees hired
  prior to 08/24/2012 and did not withdraw CalPERS contributions. The
  employee contribution is eight (8%) percent.
• Tier II
  (Classic Member – Formula 2% @ 60): Applicable to local
  miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012;
  2) Previously employed with another CalPERS contracting public agency
  or a reciprocal retirement system, with a break in service of less
  than six months between the separation date with the previous employer
  and the appointment date with the County of Riverside. The employee
  contribution is seven (7%) percent.
• Tier III
  (PEPRA New Member – Formula 2% @ 62): Applicable to CalPERS
  local miscellaneous new members hired on or after the implementation
  of the Public Employees’ Pension Reform Act of 2013 (PEPRA) which took
  effect January 1, 2013. As of July 1, 2020, the employee
  contribution is 7.25% and subject to change annually.

A new member is defined as any of the following:

A new hire who enters CalPERS membership for the first time on or
after January 1, 2013, and who has no prior membership in any
California Public Retirement System.

A new hire who enters
CalPERS membership for the first time on or after January 1, 2013, and
who was a member with another California Public Retirement System
prior to that date, but who is not subject to reciprocity upon joining
CalPERS.

A member who first established CalPERS membership
prior to January 1, 2013, and who is rehired by a different CalPERS
agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the
definition of a new member as “classic members”.

Contribution rates
are subject to change based on the County of Riverside annual
actuarial valuation.

Note:

This summary is for
general information purposes only. Additional questions regarding
retirement formulas can be sent to [email protected] or by calling
the Benefits Information Line at (951) 955-4981,
Option 2.

If
you have prior service credit with another CalPERS agency or within
agencies, please contact CalPERS at (888) 225-7377 to determine which
retirement tier would be applicable to you. CalPERS is governed by the
Public Employees’ Retirement Law. The Retirement Law is complex and
subject to change. If there’s any conflict between this summary and
the law, the law will prevail over this summary.

DEFERRED
COMPENSATION: Voluntary employee contribution with a choice between
two 457 deferred compensation plan options.

VACATION ACCRUAL
(Bi-Weekly Accrual):
0410 or more years = 160 Hours (20
Days)

Maximum Vacation leave accumulation is 480 hours.

SICK
LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited
accrual.
HOLIDAYS: Normally 12 paid holidays per
year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2
additional days can be taken from accrued Sick Leave balance).

BASIC
LIFE INSURANCE: Equal to one times annual base salary not to exceed
$50,000 of term life coverage. Premiums are paid by the County.
Additional Supplemental Life plan is available for employee
purchase.

DISABILITY – LONG-TERM DISABILITY (LTD): Benefit pays
66.67% of earnings to a maximum of $10,000 per month; 30-day waiting
period; pays to age 65. Benefit can be coordinated with other
available leave balances to provide up to 100% of pay.

POST
RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the
County towards retiree health insurance offered through the County as
governed by the applicable SEIU Memorandum of Understanding.

OTHER:
There may be other benefit provisions as specified in the applicable
Memorandum of Understanding. Please contact the recruiter listed on
the job posting directly for more information.