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Job Description
The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.
Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences – like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.
We believe every interaction is an opportunity. Are we yours?
The Challenge
The Corporate Business Applications Team is looking for a Systems Administrator to join our growing team. This team is rapidly growing in responsibility and we are looking for a passionate, self-driven individual to join our extremely collaborative team.
We are seeking an analytical, business-minded individual who wants to develop and grow a career in business systems. If you have a Bachelor’s degree, love learning how systems work, thrive in a self-governing & ambiguous environment and are passionate about solving difficult problems, Qualtrics could be the place you’ve always dreamed of.
Expectations for Success
You’ll know you’re doing a great job when our employees look to you to solve some of the company’s largest problems. You can work cross-functionally, are a self-starter, can multitask, excel at troubleshooting systems, love a continual challenge and manage your time effectively so you can go on a beautiful hike for your lunch break!
A Day in the Life
- Collaborate with end users and business stakeholders to understand business needs/use cases, resolve issues and facilitate greater efficiency through systems
- Act as the technical owner/subject-matter-expert of multiple platforms including Concur (expense/travel reimbursement) and Coupa (vendor management).
- Facilitate system administration, troubleshooting, configuration, & user provisioning
- Work to automate and streamline processes around systems administration
- Establish system roadmaps, strategic initiatives around adoption & ROI improvements & advise on selection technologies to increase productivity within the company
- Establish, own and manage internal team processes to improve productivity, insure SOX compliance, bolster employee engagement and develop your career
- Document procedures, policies, and systems
Qualifications
- 1 year of relevant systems administration/help-desk work experience
- Bachelor’s Degree or higher
- Familiarity with Agile/Sprint methodology a plus
- Familiarity with accounting/finance is a plus
