Universal Banker
Brooklyn NY
The Ponce Banker delivers exceptional customer service experience to customers. Providing first-class customer service experience at each customer touch point while enhancing the Bank’s bottom line and reputation. Creates engagement and contributes to the success of the Branch and ultimately the Bank.
Responsible for providing exceptional customer service to our customers, partners and prospects. Tailors solutions and offers recommendations to fulfill customer needs. Responsible for processing all paying and receiving transactions, and perform cash vault activities, in an accurate and timely manner. Understands and complies with internal policies and procedures and all required regulatory procedures. Supports the branch and banks business development plan and growth goals.
Essential Functions
Requirements
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