About Us:
Proton.ai is revolutionizing wholesale distribution. Distributors sell nearly every physical good you come across. Key to the economy, they make up over 28% of GDP. But there’s a problem. Selling as a distributor is complicated. Distributors carry hundreds of thousands of complicated SKUs, making it impossible for distributors to know what their customers need. Proton cuts through this complexity with AI. We provide a solution that modernizes distributors’ sales efforts. And in doing so, we help distributors better serve their customers.
Our company is in hyper-growth mode. We’ve had significant year-over-year revenue growth, and we just raised a $20M Series A backed by Felicis Ventures (investors in Twitch, Shopify, Opendoor, and many others) and Battery Ventures. Needless to say, it’s an exciting time to join the Proton.ai team.
The Role:
We are looking for a Customer Success Manager to work with customers who have adopted Proton’s AI technology to help drive adoption and engagement. You will be an early member of Proton’s Customer Success team, helping us shape the strategy of how we engage with and provide value to our customers. As the face and voice of Proton, you will build credibility as an advisor and connector, ensuring customers continue to get value out of their investment.
This is a full-time, fully-remote position, with occasional paid travel to in-person meetups. For this hire, we are looking for someone located in North America for logistical reasons. Our working hours are flexible, while our customers are currently US-based and that requires core working hours to be in alignment with US time zones. Salary: $90-$100k base ($115 – $125 OTE, uncapped commissions) based on experience.
What you’ll do:
You’ll be a great fit for this role if you have:
Benefits:
Job Type: Full-time
Pay: $90,000.00 – $100,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Work Location: Remote
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