Company Overview:
Promise helps utilities and government agencies create flexible and affordable solutions for customers struggling to pay off their debt. Our intuitive approach to payment plans and relief distribution leads to increased customer enrollment and recovery rates that are far higher than the industry standard. As a result, customers pay off debt sooner and with fewer penalties, and our partners reduce delinquencies and increase revenue.
The Promise team strives to treat people who are struggling with dignity and provide them with the tools and resources they need to succeed. Our expertise spans sectors: we are technology experts from companies like Google, Stripe, and Palantir, as well as accomplished government leaders. We have raised over $50 million and we’re backed by leading investors such as Kapor Capital, XYZ Ventures, Bronze Investments, First Round Capital, Y Combinator, The General Partnership (formerly Sweat Equity Ventures), Howard Schultz, and others. We’re proud to have recently been chosen as one of Fast Company’s “World’s Most Innovative Companies of 2022.”
Role Overview:
As a Project Manager (PM) you’ll work closely with our customers and internal teams to guide the planning, initiation, and operation of prioritized projects in an agile environment. You’re responsible for the development of planning and execution frameworks that enable efficient, high-quality delivery of customer-facing or internal projects in a way that enables us to move quickly and think creatively. You’ll also directly contribute to projects by owning operational tasks.
Successful candidates have a low-ego, get things done attitude and possess a combination of project management, process improvement, and execution skills. You’ll remove roadblocks and anticipate customer and stakeholder needs to keep our staff and engineers focused on the most valuable work. You see no task as too big or small, and are willing to be hands on as a contributor in the thick of implementation. You create contingency plans to ensure smooth and continuous project delivery no matter the obstacles encountered, and measure the efficacy of our campaigns and process improvements, optimizing as you go.
What You’ll Do:
You’re a great fit for the role if you:
Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. In addition, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates and is committed to diversity and inclusion in the workplace. Promise also provides reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
Due to our work with the US government, we can only hire US citizens. Candidates living in other countries need not apply.
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