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Overview:
As an Accounts Receivable Specialist, you facilitate effective customer credit account management. This includes processing payments, conducting account maintenance, resolving issues, and contacting customers that have delinquent balances.
Key
Responsibilities:
Build positive working relationships with customers and internal departments.
Review aging report and make daily calls to delinquent accounts in an effort to collect payment according to credit terms.
Work with customers on disallowed discounts and finance charges; research and resolve payment discrepancies.
Prepare correspondence and reports on delinquent accounts.
Establish a follow up system to ensure customer commitments are met through paperless account files and detailed notes in contact management system.
Alert the Credit & A/R Manager of any serious collection issues that may lead to a potential loss.
Process Electronic Funds Transfer (EFT) payments to customer accounts.
Post customer payments by recording cash, checks and credit card transactions from lock box and bank deposits as needed.
Perform other assigned duties and tasks necessary to support the department.
Education, Experience and
Qualifications:
Associate degree (A. A.) from two-year college or technical school and two (2) to five (5) years B2B /Accounts Receivable experience; or equivalent combination of education and experience.
Proficiency with Microsoft Office/Office 365 including: Word, Excel, Outlook and Teams. Able to use internet browsing software to search the internet and locate webpages. Operating knowledge of MAS200 and CRM desired but not required.
Excellent communication, persuasion and interpersonal skills with a focus on customer service and collection of debts.
Able to perform general math functions (addition, subtraction, multiplication, division) to compute percentages, discounts, and balances.
Able to work cooperatively and collaboratively with all levels of the organization and cross-functionally.
Proven problem-solving experience and the tenacity to research issues until resolved.
Self-motivated and open to continuously improve your skills and the way you do your work.
Benefits:
Company subsidized medical, dental and vision plans for employees and family coverage.
Company paid Life and AD&D insurance with buy up options for employee and family coverage.
Company paid Short-Term and Long-Term Disability coverage.
401k Plan with excellent company match.
Generous paid time off and holidays.
Employee fuel discount.
Suburban location (Kent) makes for an easy commute and parking is free.Estimated Salary: $20 to $28 per hour based on qualifications.
As an Accounts Receivable Specialist, you facilitate effective customer credit account management. This includes processing payments, conducting account maintenance, resolving issues, and contacting customers that have delinquent balances.
Key
Responsibilities:
Build positive working relationships with customers and internal departments.
Review aging report and make daily calls to delinquent accounts in an effort to collect payment according to credit terms.
Work with customers on disallowed discounts and finance charges; research and resolve payment discrepancies.
Prepare correspondence and reports on delinquent accounts.
Establish a follow up system to ensure customer commitments are met through paperless account files and detailed notes in contact management system.
Alert the Credit & A/R Manager of any serious collection issues that may lead to a potential loss.
Process Electronic Funds Transfer (EFT) payments to customer accounts.
Post customer payments by recording cash, checks and credit card transactions from lock box and bank deposits as needed.
Perform other assigned duties and tasks necessary to support the department.
Education, Experience and
Qualifications:
Associate degree (A. A.) from two-year college or technical school and two (2) to five (5) years B2B /Accounts Receivable experience; or equivalent combination of education and experience.
Proficiency with Microsoft Office/Office 365 including: Word, Excel, Outlook and Teams. Able to use internet browsing software to search the internet and locate webpages. Operating knowledge of MAS200 and CRM desired but not required.
Excellent communication, persuasion and interpersonal skills with a focus on customer service and collection of debts.
Able to perform general math functions (addition, subtraction, multiplication, division) to compute percentages, discounts, and balances.
Able to work cooperatively and collaboratively with all levels of the organization and cross-functionally.
Proven problem-solving experience and the tenacity to research issues until resolved.
Self-motivated and open to continuously improve your skills and the way you do your work.
Benefits:
Company subsidized medical, dental and vision plans for employees and family coverage.
Company paid Life and AD&D insurance with buy up options for employee and family coverage.
Company paid Short-Term and Long-Term Disability coverage.
401k Plan with excellent company match.
Generous paid time off and holidays.
Employee fuel discount.
Suburban location (Kent) makes for an easy commute and parking is free.Estimated Salary: $20 to $28 per hour based on qualifications.
