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2.9 2 hours ago Full Job Description Overview: The Specialist will be responsible for the timely processing as well as a variety of functions within the department, such as: disbursements, escrow analysis, ARM adjustments, credit corrections and/or exception reports. In addition, the Specialist will ensure that all loan servicing requirements are met as specified by the investor and regulatory agencies. Job Description: Process job functions in accordance with established (Service Level Agreement) SLA Research and analyze consumer accounts in order to respond to inquiries Responsible for researching the mortgage servicing platform to ensure accurate and timely data is updated on each account Meet outlined production and quality standards Obtain appropriate management approvals for escalated issues or disbursements Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization’s desired culture and values Ideal Candidate will have the following:: Proficient in Microsoft Office (Excel, Word, PowerPoint) Must have strong written and verbal communication skills Must have good business mathematical skills Ability to work in a team environment Must be a strong team player Proven track record at delivering timely and accurate information in a fast-paced environment Financial Services and, if possible, mortgage industry experience preferred Years of Experience: : 1 Education:: Associate’s Degree
