Packaging Personified, Inc. Looking for Sales – Account Manager at Ohio, United States Full Time

General Purpose: The Account Manager is responsible for growing and expanding our engineered, converter, and direct end-user Consumer Packaged Goods (CPG) film sales. In this role, you will work closely with the Sales team on marketing strategies and social selling. The primary objectives are to achieve or surpass sales goals, provide exceptional customer value, and ensure a superior customer experience. You will be responsible for creating positive relationships, establishing technical, service and quality requirements for customers, price negotiations, and agreement of all contract details.

General Responsibilities:

• 50%+ travel visit current and prospective customers, attend industry shows, and support development activity. Overnight travel is required.
• Time management – Effectively manage time for optimal productivity
• Communication – Maintain a high level of communication both internally and with customers.
• Meet or exceed sales targets and goals.
• Compile and analyze sales figures.
• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers.
• Adjusts content of sales presentations specific to prospect needs.
• Focuses sales efforts by studying existing and potential sales channels.
• Submits orders by referring to price lists and product literature.
• Weekly sales meeting to keep management informed by submitting activity and results reports, such as call reports, travel plans & expense reports, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and any competitive advantages.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management and operations.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.

Job Tasks:

• Expense reporting
• Customer Relationship Management (CRM) and sales funnel reporting
• Quoting as needed
• Volume forecasting
• Maintain and find ways to increase sales of the company’s products
• Service the needs of existing customers.
• Establish, maintain, and discover ways to expand customer base.
• Increase business opportunities through various routes to market.
• Develop sales strategies and set targets.
• Collect customer feedback and market research.
• Possibly deal with some major customer accounts.
• Keep up to date with products and competitors.
• Develop raw and packaging material specifications and select and approve suppliers.

Knowledge and Skills:

• Able to understand, analyze and interpret financial data and statistical reports.
• Able to develop and deliver presentations.
• Excellent written and verbal communication skills.
• Strong leadership and interpersonal skills and able to motivate others to work effectively.
• Willing to work with a flexible schedule.
• Excellent time management skills and be able to multitask.
• Closing skills
• Negotiation skills
• Product knowledge
• Strong computer skills and a strong working knowledge of MS Office including Excel, Word, and Outlook.

Education and Experience:

• Minimum Associate’s in Business or related field or 5 years industry equivalent experience.

Pay Structure

• Salary Position with variable compensation plan

In the event that the Account Manager is not present, the Executive VP Sales will take his or her place.