Location
Providence Hotel
The Omni Providence is a landmark hotel in Rhode Island This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall
Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants
The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment
We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation
Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level
Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is opportunity
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay
Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them
Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests
Must be able to work a flexible schedule including evenings and weekends
Responsibilities
Follow up to ensure completion and guest satisfaction
Qualifications
Omni Hotels & Resorts is an equal opportunity employer – vets / disability
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