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About NevroNevro (NYSE:
NVRO) is a global medical device company headquartered in Redwood City, California.
The company is focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment.
We started with a simple mission to help more patients suffering from debilitating pain and developed our proprietary 10 kHz Therapy, an evidence-based, non-pharmacologic innovation that has impacted the lives of more than 80,000 patients globally.
Nevros comprehensive HFX spinal cord stimulation (SCS) platform includes a Senza SCS system and support services for the treatment of chronic trunk and limb pain and painful diabetic neuropathy.
Senza, Senza II, and Senza Omnia are the only SCS systems that deliver Nevro’s proprietary 10 kHz Therapy.
Nevros unique support services provide every patient with an HFX Coach throughout their pain relief journey and every physician with HFX Cloud insights for enhanced patient and practice management.
Job Summary & ResponsibilitiesThe Systems Engineer/Admin support position manages, reviews, evaluates, implements and maintains the day-today operations of information technology for the business and ensures that the underlying technologies and systems run effectively, while providing users with flexibility in the management, access, retrieval, sharing and configuration of the large amounts of data held by the network.
This person serves as a jack of all trades when it comes to IT and prioritizes needs in the following order:
security, system availability, data integrity/back-up, and desktop support.
The ability to grasp complex technical issues, apply a methodical approach, and speak in laymens terms is important; an ability to speak across platforms and to provide quality customer service is key given coordination with external consultants/vendors, on occasional customer interface, and with internal staff who rely on this position for IT support/education.
While the position reports to a team leader and helps further the Companys business security and operational needs, there is a high degree of autonomy.
In addition, this person works closely with the Applications Systems Analyst and IT consultant(s)/vendor(s).
Essential duties include the following:
Security Network monitoring (spam, virus, software management) Business continuity and disaster planning and management Security auditing, design, planning and implementation management Establish and test disaster recovery policies and procedures; complete back-ups; maintain documentation Perform operational maintenance tasks (i.
e.
, patch management, software upgrades, security monitoring, firmware upgrades, UPS monitoring, obsolete files and testing) Recommend controls by identifying problems; writing improved procedures Develop and assess business continuity plans to ensure critical business functions are available to tenants, suppliers, regulators and other entities that require access IT Service & Operations Management Work with Company leadership to develop a strategic plan with production, productivity, quality, and customer service standards in mind:
Evaluate, recommend, test and install new technology Identify trends; determine system improvements; implement change Consult with office personnel to clarify program intent, identify problems, and suggest changes Manage user/workstation operational requirements Maintain software licenses, password lists and company hardware inventory.
Make recommendations on replacements Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records Prepare technical reports and manuals on the operation of systems.
Document user procedures and processes Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle Maintain/update existing software solutions, as necessary Systems Architecture Design and Implementation Serve as project manager on projects relating to the installation of hardware, software and custom programming development solutions Define project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget and overseeing to completion including employee training Manage and/or coordinate installation, upgrade, or deployment projects, including providing on-site direction for additional network engineers Systems upgrade implementation, planning and management Establish systems in conjunction with outside IT vendors by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating system management systems Document the above as a critical piece of the Companys infrastructure Help Desk Management (on-demand access) Provide desktop, network and server support Provide application support, to include:
Troubleshoot and resolve client network and workstation issues.
Resolve day to day technical problems; coordinate and resolve end user support.
Design and conduct training programs; providing references and support Write and maintain user documentation Document service and installation actions Other duties as assigned and/or required.
Role Requirements 5
Years experiencing in Corporate IT support and administration.
Four-year degree or greater preferred Skills and Knowledge MCSE, CompTIA, A
certified a plus Advanced knowledge of AWS, Microsoft Server, Active Directory/Group Policy, Office 365, PowerShell, SCCM/Intune, Juniper Networks.
Excellent communication and customer service skills Willing to consult with clients and provide simple and timely solutions Strong written skills Ability to respond to questions/requests with clarity and courtesy Ability to work across various time zones in multi-cultural environments Excellent problem-solving skills Strong technical documentation skills Self-Starter Employee is expected to manage their own time and work a full professional day Recommended Skills Active Directory Group Administration Amazon Web Services Auditing Business Continuity Communication googletag.
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Estimated Salary: $20 to $28 per hour based on qualifications.
NVRO) is a global medical device company headquartered in Redwood City, California.
The company is focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment.
We started with a simple mission to help more patients suffering from debilitating pain and developed our proprietary 10 kHz Therapy, an evidence-based, non-pharmacologic innovation that has impacted the lives of more than 80,000 patients globally.
Nevros comprehensive HFX spinal cord stimulation (SCS) platform includes a Senza SCS system and support services for the treatment of chronic trunk and limb pain and painful diabetic neuropathy.
Senza, Senza II, and Senza Omnia are the only SCS systems that deliver Nevro’s proprietary 10 kHz Therapy.
Nevros unique support services provide every patient with an HFX Coach throughout their pain relief journey and every physician with HFX Cloud insights for enhanced patient and practice management.
Job Summary & ResponsibilitiesThe Systems Engineer/Admin support position manages, reviews, evaluates, implements and maintains the day-today operations of information technology for the business and ensures that the underlying technologies and systems run effectively, while providing users with flexibility in the management, access, retrieval, sharing and configuration of the large amounts of data held by the network.
This person serves as a jack of all trades when it comes to IT and prioritizes needs in the following order:
security, system availability, data integrity/back-up, and desktop support.
The ability to grasp complex technical issues, apply a methodical approach, and speak in laymens terms is important; an ability to speak across platforms and to provide quality customer service is key given coordination with external consultants/vendors, on occasional customer interface, and with internal staff who rely on this position for IT support/education.
While the position reports to a team leader and helps further the Companys business security and operational needs, there is a high degree of autonomy.
In addition, this person works closely with the Applications Systems Analyst and IT consultant(s)/vendor(s).
Essential duties include the following:
Security Network monitoring (spam, virus, software management) Business continuity and disaster planning and management Security auditing, design, planning and implementation management Establish and test disaster recovery policies and procedures; complete back-ups; maintain documentation Perform operational maintenance tasks (i.
e.
, patch management, software upgrades, security monitoring, firmware upgrades, UPS monitoring, obsolete files and testing) Recommend controls by identifying problems; writing improved procedures Develop and assess business continuity plans to ensure critical business functions are available to tenants, suppliers, regulators and other entities that require access IT Service & Operations Management Work with Company leadership to develop a strategic plan with production, productivity, quality, and customer service standards in mind:
Evaluate, recommend, test and install new technology Identify trends; determine system improvements; implement change Consult with office personnel to clarify program intent, identify problems, and suggest changes Manage user/workstation operational requirements Maintain software licenses, password lists and company hardware inventory.
Make recommendations on replacements Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records Prepare technical reports and manuals on the operation of systems.
Document user procedures and processes Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle Maintain/update existing software solutions, as necessary Systems Architecture Design and Implementation Serve as project manager on projects relating to the installation of hardware, software and custom programming development solutions Define project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget and overseeing to completion including employee training Manage and/or coordinate installation, upgrade, or deployment projects, including providing on-site direction for additional network engineers Systems upgrade implementation, planning and management Establish systems in conjunction with outside IT vendors by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating system management systems Document the above as a critical piece of the Companys infrastructure Help Desk Management (on-demand access) Provide desktop, network and server support Provide application support, to include:
Troubleshoot and resolve client network and workstation issues.
Resolve day to day technical problems; coordinate and resolve end user support.
Design and conduct training programs; providing references and support Write and maintain user documentation Document service and installation actions Other duties as assigned and/or required.
Role Requirements 5
Years experiencing in Corporate IT support and administration.
Four-year degree or greater preferred Skills and Knowledge MCSE, CompTIA, A
certified a plus Advanced knowledge of AWS, Microsoft Server, Active Directory/Group Policy, Office 365, PowerShell, SCCM/Intune, Juniper Networks.
Excellent communication and customer service skills Willing to consult with clients and provide simple and timely solutions Strong written skills Ability to respond to questions/requests with clarity and courtesy Ability to work across various time zones in multi-cultural environments Excellent problem-solving skills Strong technical documentation skills Self-Starter Employee is expected to manage their own time and work a full professional day Recommended Skills Active Directory Group Administration Amazon Web Services Auditing Business Continuity Communication googletag.
cmd.
push(function() googletag.
display(‘div-gpt-ad-1622562035780-0’); ); Apply to this job.
Think you’re the perfect candidate? Apply on company site $(‘.
external-apply-email-saved’).
on(‘click’, function (event) window.
ExternalApply = window.
open(‘/interstitial?url=https%3A%2F%2Fclick.
appcast.
io%2Ftrack%2Feqdl77m%3Fcs%3Dm9i%26jg%3D3dzs%26bid%3DubUnnIfdRsq5krX1vsvoZQ%3D%3D%26rdr%3Dhttps%3A%2F%2Fwww.
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com%2Fjobs%3Fkeywords%3Dit-systems-analyst%2526location%3Dredwood-city%2C-ca’, ‘ExternalApply-j3m6p470cmntm766zhw’); ); googletag.
cmd.
push(function() googletag.
display(‘div-gpt-ad-1600875440430-0’); ); Help us improve CareerBuilder by providing feedback about this job:
Report this job Job ID:
eqdl77m CareerBuilder TIP For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.
Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website.
To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
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Estimated Salary: $20 to $28 per hour based on qualifications.
