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Paciolan is the #1 primary ticketing company in college athletics, and the #2 largest primary ticketing provider in the US including performing arts, arenas, and professional sports. As a leader in ticketing, fundraising, marketing, analytics, and technology solutions, we power more than 500 live entertainment organizations, selling over 120 million tickets a year.
Responsible for performing the daily operations of the company’s accounts receivable cycle, with an emphasis on collections and application of payments. The ideal candidate will possess not only a strong background in collections but will have a background of providing excellent customer service in all aspects of the role.
Essential Duties And Responsibilities
- Generate and send out invoices
- Monitor mailbox and respond to billing inquiries
- Contact customers by email and telephone to collect delinquent payments
- Engage in multiple tasks such as negotiating payment arrangements, leaving messages, documenting accounts appropriately, and working to bring past due accounts current
- Post cash daily
- Review aging reports and provide weekly status to management
- Recognition of significant credit risks and placing high priority on escalation of risks to management
- Exhibit high level of customer service at all times
Qualifications And Requirements
- 3+ years experience in accounts receivable, credit and collections
- Good written and verbal communications
- Proven track record in providing outstanding customer service
- Team player and willingness to help wherever needed
- Proficient in Microsoft Applications (Word, Excel, Outlook)
- Ability to consistently handle multiple priorities and deliver accurate results
- Present a positive attitude
- Communicate directly and honestly as demonstrated by previous work experience and performance
The approximate base pay range for this position is $22.12 to $28.24 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation may vary based on factors including but not limited to job-related knowledge, skills, and experience as well as geographic location.
LEARFIELD is the leading media and technology services company in intercollegiate athletics. The company unlocks the value of college sports for brands and fans through an omnichannel platform with innovative content and commerce solutions for fan engagement. Headquartered in Plano, Texas, the company has long had the privilege of being an advocate for intercollegiate athletics and the student-athlete experience. Our suite of services includes licensing and multimedia sponsorship management; publishing, audio, digital and social media; data analytics; ticketing, ticket sales and professional concessions expertise; branding; and campus-wide business and sponsorship development.
Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make LEARFIELD an exciting place to work.
Our Mission
Powering the connection of fans to the brands and experiences they love.
Our Core Values
Build Trust | Be Fans of One Another | Power Tomorrow | Create & Connect Communities | Have Fun
LEARFIELD offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. LEARFIELD is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.
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