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LandCrafters, LLC is an award-winning design build landscape developer with a passion for creating new and renovated landscapes. Founded in 1998 in beautiful Milwaukee, Wisconsin, we are one the most respected landscape and lawn care companies in the greater Milwaukee area. LandCrafters is passionate about providing a great experience for every one of our valued clients. We have a highly talented and credentialed staff and offer high detail, comprehensive services to well informed, appreciative clients. Privileged to have many high-end client relationships, LandCrafters is proud to offer attention and care to everyone that invites us to help with their unique needs – large and small.
We are actively searching for an experienced Account Manager with a proven track record to service our recurring book of business and achieve gross profit objectives through leadership and management of staff, while meeting contractual commitments to customers in a timely, high-quality manner. We pride ourselves on creating a team environment and creating value for every individual in our company as well as each of our valued customers.
Key Responsibilities
- Managing and maintaining customer relationships to ensure all contractual obligations are met and ensure a long-term commitment
- Upselling and suggesting enhancements to customers to bring more value to all involved
- Effectively managing labor and equipment to effectively meet gross profit objectives
- Motivate staff, maintain high employee morale and employee retention
- Accountability to ensure safety is a top priority
- Establishing and monitoring guidelines to determine field labor requirements
- Training, leading, motivating and evaluating maintenance crew team members
- Helping to create and follow our annual financial plan
Requirements
- Willingness to work alongside the crews you are responsible for managing as needed
- Candidates should be comfortable using Microsoft Office and customer relationship management (CRM) applications
- Able to work independently, communicate effectively, and adequately answer customer’s questions
- It is critical that this individual be energetic, motivated and have the drive necessary to maintain and grow relationships
- Bachelor’s degree or equivalent industry experience is desired
Benefits
This career opportunity offers a salary range of 55K-75K plus applicable incentives, company vehicle, phone, profit sharing retirement plan, as well as other company benefits.
We are Powered by LandOpt, which means that we are part of a network of independently owned landscape contractors who are among the very best in their local markets. LandOpt Contractors deliver the quality service and personal touch that customers expect from locally owned companies, while benefiting from the training and technology that only a national company like LandOpt (www.landopt.com) can provide. A passion for superior service is the common bond that LandOpt Contractors share; a commitment to building a professional, highly skilled team while offering well-defined career paths and advancement opportunities is what makes a LandOpt Contractor a great place to grow your career.
