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Job Description
SCOPE:Under the direction of the Regional Manager, with technical oversight and training provided by a manager from the Financial Services department. The Community Financial Coordinator will conduct basic financial functions such as reporting, analyzing, auditing, collections as well as ensuring accuracy, processing evictions, lease management, and record-keeping for various communities.RESPONSIBILITIES:
- Reporting activities related to resident accounts, rent increases, occupancy, contracts, and financial variances.
- Ensuring accurate billing of residents.
- Research and solve payment and ledger discrepancies and disputes.
- Adjust/correct resident accounts as needed
- Communication and collection of delinquent accounts
- Handle processing of Hardship Program with residents
- Process eviction and legal sales
- Process move in and move outs of residents
- Monitor and process remote signups and usage tracking
- Provide technical support to employees and residents to assist in the accurate submission of all remote payment sign-ups and changes
- Process paperwork and system input for refunds of security deposits and application of forfeitures.
- Monitor/maintain rent increase adjustments
- Track rental home lease expirations, renewal increases, and document signing
- Audit resident accounts and files to assure system accuracy
- Analyze all financial data, monitor all transactions, and prepare appropriate reports the same.
- Track contracts including landscape, pool, utility vendors, etc.
- Work with Regional Manager on P&L variance reporting
- Assist in budget reporting and preparation
- Liaising with residents and corporate, regional, and property staff to gather and share relevant information.
- Participate in improving and redesigning processes for efficiency.
- Maintain records and documentation.
- Adhere to all audit guidelines
- Maintaining confidentiality of information.
- Performs other related duties and ad-hoc projects as directed by the Regional Manager.QUALIFICATIONS:
- Bachelor’s Degree in management, accounting, finance, economics or related field or 6-8 years of experience in business management, property acquisitions, property management, systems management, financial management.
- 2 year + experience in Accounts Receivable
- Bilingual English/Spanish preferred
- Knowledge of ledgers and income statements
- Familiar with the chart of accounts structure
- Proficiency in MS Office and MS Excel, including the ability to use accounting software.
- Experience using Manage America, Yardi or other property management software.
- Excellent analytical, problem solving and decision-making skills
- Effective verbal, listening and written communication skills
- Prioritize and plans work activities and uses time efficiently
- Occasional travel required; must possess valid US driver’s license.FLSA CLASS: ExemptREPORTS TO: Regional ManagerSUPERVISORY RESPONSIBILITIES: NoneBUSINESS FUNCTION: BUSINESS UNIT, DEPARTMENT: Field Support, Regional (based on geographic region)POSITION CLASS: AdministrativeSHORT TITLE: FINCOORCOMPETENCIES:
- Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.
- Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
- Collaboration and teamwork – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individuals.
- Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
- Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities create a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.LOCATION: Tampa South RegionPHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Frequently required to sit; Occasionally required to talk or hear; While performing the duties of this job, the noise level in the work environment is usually moderate; Occasionally required to lift up to 10 pounds.Compensation: $45,000- $50,000/YR (Based on experience)
Lakeshore Management is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation including pre-employment drug screening. Lakeshore is a smoke-free and drug-free workplace, for the purpose of workplace safety and health. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.Job ID: 15451/Tampa South
