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KW Content
KW Content is a global content and social media marketing agency that develops and launches content and social media programs for purpose-driven brands across the CPG, ecommerce, and retail spaces. We bridge the gap between creative excellence and performance-driven marketing with a hands-on approach to our clients’ success.
KW Content is an inclusive, empathetic, supportive place to work. We’re a high-performance bunch, invested in the success of our teammates, and cultivating a workplace environment characterized by purpose and flexibility.
The Role – Senior Account Manager
The Senior Account Manager will be working directly with brand partners around the world and managing a team of dedicated and talented creatives, strategists and specialists to bring client content strategies and programs to life.
The best fit for this role is a natural people-person that enjoys engaging with multiple stakeholders and building long-term relationships.
You’ll manage client relationships from the very first touchpoint and guide them through the KW content process, always delivering the best possible work and ensuring an unrivaled client experience.
You have experience working on content programs, have worked across and managed teams and have a passion for delivering strong social content for big-hearted brands to help them grow online.
Responsibilities:
- Oversee an incredible team that’s driving content strategy, communications planning, creative development and social advertising for client partners
- Be the lead face-to-face (actually Zoom square to Zoom square) client communicator, ensuring clear communication between our team and our clients – covering everything from initial sales calls to mid-project check-in meetings and final deliverable review meetings
- Act as editor-in-chief for all client content: strategy, photo, video, copy, design
- Ensuring that the KW internal team has what they need to do excellent work
- Problem solving and addressing any issues that may arise
- Building long-term relationships with clients to maintain high retention rate
- Identify growth opportunities for client partners at the intersection of their owned, earned, and paid content landscapes
- Ensure our team is actively leveraging trends in news, culture, media and emerging features and platforms
Qualifications
- 5+ years of relevant years of experience working in content programs with direct experience across copy and creative development
- Experience managing and leading a team
- Experience in a client facing role
- Deep understanding of owned, earned, and paid strategies and how they come together to provide measurable results
- Strong communication skills
- Personable – thrives in and and enjoys face to face (Zoom) communication
- Relationship-oriented: both with clients and our internal team
- Outstanding critical thinking and problem solving skills
Job Type: Full-time
Pay: $65,000.00 – $95,000.00 per year
Benefits:
- 401(k) matching
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Account Executives & Managers: 1 year (Preferred)
Work Location: Remote
