About Karbon
Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee.
We have customers in 28 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada and the United Kingdom. We are well-funded, ranked #1 on G2, have a fantastic team culture, are growing rapidly, and making a global impact.
Do you enjoy having responsibility for the growth and value delivered to your portfolio of clients? Are you motivated by working closely with clients to solve their challenges? Do you take pride in helping our clients succeed while constantly looking for opportunities to deliver value to them?
As a Customer Success Manager at Karbon, you’ll take ownership of your own clients by giving consultative advice, scoping, and leading successful project implementations while driving customer engagement. You’ll function as a crucial link between our clients and our Sales and Product Development teams.
We are looking for someone who has had previous experience in a one-to-many / low touch / tech-touch capacity in a Customer role.
Some of your main responsibilities will include:
Candidates with the following qualifications and experience are encouraged to apply:
Why join us at Karbon?
The salary range for this role is up to $89,000
When we look for talent to join our team, we want unique, creative, and amazing people to share our brand, values, and help us build a world-class product and company.
Diversity and inclusion are fundamental to who we are, and what has always made us tick.
We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions, that may hinder inclusion in the organization.
Generally, if you are a good person, we want to talk to you.
We embrace and welcome you to bring your authentic self and we believe in being good to each other. If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at [email protected] for a confidential discussion.
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