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Company Description
JDRF’s mission is to accelerate life-changing breakthroughs to cure, prevent, and treat T1D and its complications. To accomplish this, JDRF has invested more than $2.5 billion in research funding since our inception. We are an organization built on a grassroots model of people connecting in their local communities, collaborating regionally for efficiency and broader fundraising impact and uniting on a national stage to pool resources, passion and energy. We collaborate with academic institutions, policymakers and corporate and industry partners to develop and deliver a pipeline of innovative therapies to people living with T1D. Our staff and volunteers throughout the United States and our five international affiliates are dedicated to advocacy, community engagement and our vision of a world without T1D. For more information, please visit jdrf.org or follow us on Twitter: @JDRF
Job Description
SPECIFIC RESPONSIBILITIES:
BROAD FUNCTION AND SCOPE OF THE POSITION:
Responsible for leading the Finance Operations Team of A/R and AP in our New York office. Primary responsibilities include managing and supervising closely our centralized A/R and A/P staff who act as customer service and processing support center for our offices and employees in the chapters, regions, and departments.
The position closely monitors high performance standards of the centralized data processing and disbursement processing and payment centers and continuously seeks opportunities for improvement to ensure accuracy and timely financial operations and excellence in customer service support to our donor giving experience as well as enhancing vendor relationships. This position is also responsible to work closely with the Technology Operations Team to drive continuous improvements and efficiencies in streamlining processes across all systems (especially, CRM- Salesforce, MSD -Financial and Fundraising systems).
SPECIFIC RESPONSIBILITIES:
- Oversee day-to-day operations and processing of accounts receivable and accounts payables
- Ensure the complete, accurate and timely processing of all transactions (donations and disbursements) in accordance with established service levels required for each area
- Maintain and establish benchmarking report that will enable to compare A/P and A/R functions to other companies with similar level of automation and organizational structures
- Provide daily guidance and coaching to donation processing and accounts payable specialist team, including acting as an escalation point of contact for internal and external issues
- Support training and development within the team and with continuous improvements to processes and procedures across the organization
- Work closely with the Senior Accountant on ensuring donation of stocks are identified and credited to the appropriate chapters and tax acknowledgements are issued accurately and in a timely manner
- Communicate with financial advisors and donors, as necessary, to resolve issues, address inquires and provide general support.
- Take the lead in ensuring the accurate processing of 1099 reportable income statements to vendors/contractors
- Primarily responsible for managing the case management system queue, allocating and assigning cases to the team based on workload and subject matter expertise
- Act as main contact person on all bank relationships of the company and facilitate the updating of signatories and all processes related to the operating bank account.
- Oversee and ensure the timely reconciliation of bank accounts and all cash receipts processes assigned to direct reports, the Donation Processing Specialist.
- Support and maintain the vision, mission, priorities, and guiding principles of JDRF. Understand the strategic direction and purpose of the department and conform to stated strategies and business needs.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
Qualifications
EXPERIENCE & SKILLS REQUIREMENTS:
- Minimum of 5 to 7 years of relevant experience in Centralized A/R and A/P with a not for profit organization
- Experienced leader, with a minimum of two (2) years of supervisory experience
- Experience working with ERP System (Centralized A/P and General Ledger Module) and CRM or other complex donation processing systems. Salesforce highly preferred.
- Experience working with a contracted centralized check and data processing vendor required
- Ability to discern and adapt to variable volumes of work including periods of very high volume.
- Strong organizational skills and demonstrated ability to prioritize work. Effectively multi-task and work in a fast-paced environment. Highly efficient in time management and can meet deadlines under pressure.
- Excellent interpersonal communication skills and high level of professionalism. Enthusiastic in communicating and engaging with employees and volunteers in providing donor processing/cash receipts support. Proactive in seeking ways to improve/enhance process workflow and performance.
- Ability to work and make judgments independently and take initiative. Self-starter that requires little supervision
- Demonstrate sound business judgement to recognize issues that should be escalated to subject-matter experts for further handling
- Be flexible, adaptable, people oriented with strong supporter care focus
- Proactive, with a “can do” attitude, always results driven to improve performance.
EDUCATION:
- College Degree or equivalent experience. Advanced education preferred
Additional Information
To protect the health and safety of our employees, all employees are required to be fully vaccinated for COVID-19 and have a COVID-19 booster shot regardless of location or position. This includes those with remote status. Requests for medical, religious, and other exemptions will be considered on an individual basis. JDRF will comply with all federal, state, and local laws.
JDRF supports a diverse and inclusive workforce.
JDRF is an Equal Opportunity Employer.
All your information will be kept confidential according to EEO guidelines.
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