Hyster-YaleCareers Looking for Supervisor, Major Accounts, Sales Operations at Greenville, NC Full Time

Job Title

Supervisor, Major Accounts, Sales Operations

Job Family

Sales Operations

Job Description

Put a LIFT in Your Career! Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Supervisor, Major Accounts, Sales Operations at our facility located in Greenville, NC. HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 90 years

HYG is looking for an energetic individual to join the National Accounts team. The Supervisor, Major Accounts, Sales Operations is responsible for developing, implementing, and executing processes and procedures to manage assigned industry segment-based national accounts. This includes planning and organizing program activities to drive flawless execution of customer expectations and requirements.

The Supervisor, Major Accounts, Sales Operations Will Provide the Following Key Accountabilities:
  

• Program Management

  • Plan and organize program activities to ensure program compliance and customer satisfaction. Advocate on behalf of assigned customers and represent customers’ needs as appropriate to management. 

• Order Quality

  • Lead team in to ensure that customer orders are properly configured, quoted, scheduled, manufactured, released, shipped, installed and invoiced to meet customer needs.

• Customer Interface and Communication

  • Cultivate relationships with assigned national accounts to achieve sales targets.

  • Develop internal relationships to capitalize on company synergies

• Continuous Improvement/Issue Resolution

  • Encourage a creative and innovative approach to enhance processes and procedures that support customer requirements.

  • Proactively support customer concerns while advising management of potential risks with any assigned account.

• Training and Development

  • Effectively lead and manage activities of direct reports to promote successful performance and accountability.

 
The Successful Supervisor, Major Accounts, Sales Operations Must Meet the Following Minimum Qualifications:
 

• BS Degree in Business related field from an accredited college or university or (10) years equivalent work related experience

• Five (5) years’ work related experience Strong Business, Critical Thinking and Organizational Skills.

• The skill to independently define, plan and manage projects, programs and teams.
  Demonstration of effective leadership skills to engage and motivate individuals in multiple departments (internal and external) and at multiple levels in the company and build collaborative teams that support business solutions.

• Experience and proficiency with order management systems, CRMS, quoting and other business management tools, preferred.

• Outstanding communication skills (written and oral); including advanced/expert working knowledge of Microsoft Office Suite is a necessity.

• Proven track record of building collaborative teams to support business solutions.

• Ability to assess situations to determine the importance, urgency and risk, and make clear decisions which are timely and in the best interest of the organization.

Job ID

1073

Employment Type

Full time

40

Travel Required

1-10%

Primary Location

HYG US Greenville, NC (Headquarters)

Address

1400 Sullivan Drive

Zip Code

27834

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled