Greyhound has an exciting new opportunity available based in Denver. If you’re customer service driven and find satisfaction in instilling customer loyalty, then Greyhound has the perfect position for you. Selected candidate will be responsible for managing our Denver location.
The City Manager will oversee the overall customer experience and day-to-day operations of the facility including ensuring On-Time-Performance. You will make sure that the customer experiences satisfaction at all touch points within the terminal and with regard to employee/ customer interaction. You will take responsibility for effective employee/labor relations and will ensure compliance with audit and budget key performance indicators. Additionally, you will select, train and mentor all managers, supervisors and the driver workforce at your location according to customer interaction and operation standards and state and federal regulations. We will look to you to inspire your team while developing initiatives to increase sales and sustain our competitive edge in the industry.
A background in transportation, hospitality or customer service will certainly help you succeed in this role. Human Resources, Planning and Analysis and/or experience managing budgets are preferred skills. You must be an effective communicator who is able to handle matters that require discretion when necessary.
Our generous compensation is in line with the background and experience you bring to this opportunity.
Applicants can use the link to apply: https://careers.greyhound.com/intranet/vacancy/33330/description
Job Type: Full-time
Pay: $75,000.00 – $85,000.00 per year
Benefits:
Schedule:
COVID-19 considerations:
COVID-19 precautions: PPE provided and required, Disinfecting practices, Adheres to all federal/state/city/county regulations relating to COVID-19
Work Location: One location
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