Friends of the Children – New York Hiring for Director of Finance and Operations Job at United States Full Time

Friends of the Children – New York (Friends NY) is looking for a passionate, committed, professional mentor, who we call Friends, to join our family. Friends NY is a chapter of a nationwide organization dedicated to breaking the cycle of generational poverty through salaried, professional mentoring. We select children facing multiple systemic obstacles from Harlem and the South Bronx and commit to working with those children from kindergarten to graduation – 12+ years, no matter what.

Basic Function / Position Objective:

Reporting directly to the Executive Director, the DFO is responsible for developing and executing the operational strategy for the chapter in support of the Executive Director’s vision. This position will be responsible for developing scaling processes, leading a team, and overseeing finance, HR and IT operations. She or he will instill a team performance culture among a group of diverse, talented individuals.

Essential Functions and Responsibilities:

• Actively contribute and participate in organizational-wide activities to advance the overall success of our chapter and delivery of our mission.
• Be an active participant and contributor to developing and maintaining a healthy organizational culture with a focus on organizational core values.
• Oversee, evaluate, and adjust as needed, current HR, Finance, IT, facilities, and other administrative systems to integrate operating infrastructure with programmatic efforts.
• Provide ED with accurate and timely analysis of the financial performance of the organization.
• Model multi-year forward financial forecasts.
• Work closely with our finance consultants and Board finance committee to manage the budget and ensure the highest level of financial control of the organization including but not limited to managing and approving daily financial transactions, providing accurate and comprehensive monitoring and reporting on budgets and financial forecast, and successful completion of the annual audit and tax filing.
• Work with development team to create grant application budgets and ensure grant financial reporting compliance.
• Lead performance planning process that links team and individual goals to annual plan and budget.
• Oversee the implementation of the comprehensive employee performance evaluation process, including continuous refinement of performance and supervisory standards, mid-year and annual evaluations, promotions, 360 feedback, and performance improvement plan(s).
• Take the lead on organizational compliance monitoring to ensure we meet and exceed all legal, safety, public health, and all other governmental compliance and regulations in our daily operations, including leading organizational natural and manmade crisis response efforts.
• Procure, manage, and evaluate all external vendors and skills-based pro bono volunteers who provide services critical to our mission.
• Provide vendor management and procurement services to ensure we are getting the right price and right service.

Human Resources

• Oversee the design and implementation of employee professional development program, including creating a menu of professional development training for staff, designing employee growth opportunities and pipelines, and developing a culture of value learning and growth mindset.
• Develop programs and activities to support employee self-care, provide regular and ongoing employee appreciation, and ensure programs and activities to promote a positive staff culture.
• Develop and lead ongoing internal training programs to ensure strong communications and compliance with organizational policies and protocols.

• Design, implement, and oversee the employee grievance reporting process to safeguard a work environment free of hostility, harassment, and discrimination.
• Be a point of contact where issues can be raised by and resolved for employees.
• Support the integration of appropriate employee voices/inputs throughout organizational systems and protocols.
• Ensure expectations of managers and employees are clearly outlined and communicated.
• Develop effective platforms and processes that ensure the team is communicating and collaborating across functions to meet our objectives.
• Operations Manager
• Support bookkeeper and National finance team in the oversight of finance tasks.

Facilities

• Manage and coordinate the development, utilization, and operation of physical facilities in New York and ensure a safe operating environment for staff.
• Other duties as assigned

Required Education, Experience, and Abilities:

• Exceptional financial acumen, strong understanding of non-profit accounting, and natural business instincts.
• Strong technical and data-driven orientation.
• Ability to think strategically and align processes and operations to organizational goals.
• Experienced, multi-culturally competent general manager.
• Proven ability to track, prioritize, and drive multiple concurrent projects to success using strong project management skills and prioritization.
• Ability to stay composed, diplomatic, ad thoughtful in a complex environment.
• Thoughtful and mature leader and collaborator; high emotional intelligence.
• Skilled communicator.
• Strong leadership and supervisory skills; ability to direct and motivate.
• Strong work ethic and sense of responsibility.
• Action-oriented, entrepreneurial, flexible, and innovative approach to operational management and problem-solving.