Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies — from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
Are you an accomplished finance professional with a proven track record in steering financial operations to greatness? Look no further! Freshworks is actively seeking a dynamic and highly experienced Senior Director of Finance Operations to become an integral part of our thriving team.
As the Senior Director of Finance Operations, you will hold a pivotal role in ensuring operational excellence across various key functions. Reporting directly to the SVP-Finance, you will oversee vital areas including Deals Desk, Order Management, Billing Operations and Support, Accounts Receivable, Sales Commissions, and Partner Programs. Your expertise and leadership will be instrumental in driving our financial operations to new heights of efficiency and effectiveness.
Day-to-day you’ll:
Please note this is a hybrid role with onsite expectations of 3x/ week from our San Mateo, CA headquarters.
Qualifications
Additional Information
California Pay Range: The base pay range for this position is $187,500 – $237,000+. You may also be eligible for performance bonus, equity, and additional generous company benefits.
Summary of Freshworks Benefits: Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
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