Frank Myers Auto Maxx Hiring for Special Finance Manager For Car Dealership Job at Winston-Salem, NC Full Time

Frank Myers Auto Maxx, a privately owned dealership in Winston-Salem, NC, has an immediate opening for a full-time detail and process oriented sales/desk manager with a STRONG and SUCCESSFUL background in special finance who is friendly and energetic to join their sales team.

Job Duties:

• Ensure every that every customer is thanked for before they leave the showroom.
• Ensure every customer is greeted properly.
• Assist salespeople with paperwork, deliveries and used vehicle sales.
• Have daily training with Salespeople regarding commitments, follow-up assignments, and assigning prospecting efforts.
• Ensure all leads (walk-ins, phone leads and internet leads) are being entered into the Contact Management system and scheduled for proper follow-up.
• Assist with training of new personnel; introduction to all departments within the dealership.
• Innovate ways to sell more vehicles.
• Present paperwork to and acquire approval from finance sources on all finance deals.
• Keep current files of active financial agencies.
• Maintain a Finance log. Maintain monthly penetration reports on finance penetration.
• Determine a preferred percent of penetration and income, both monthly and annually, by devising finance forecasting in accord with sales department.
• Devise methods and establish procedures to enable proper and timely completion of all sales related paperwork.
• Scrutinize all paperwork for any errors and to ensure accuracy of title, taxes, line information.
• Set and achieve monthly sales objectives and goals. Provide reports, as requested. Maintain and expand skills and knowledge base through the pursuit of an ongoing program of formal and informal education in the area of expertise with a goal to preserve, enhance, and expand service.
• Utilize one of the approved Menu applications on every transaction to ensure products are offered and all legal disclosures are being presented.
• Create and maintain positive working relationship with multiple finance sources.
• Yield satisfactory levels of profits and revenue for the dealership by selling finance and extended service programs to all customers with used automobiles.
• Actively support overall company procedures and policies and uphold the dealer’s philosophy.
• Interact effectively and actively in cross-functioning with all departments, with particular emphasis on the Service Manager and Sales Department.
• Be a liaison to all departments in issues regarding Finance. Encourage all staff to provide quality Customer Service to all customers by actively modeling an exemplary degree of Customer Service.
• Handle all customer complaints courteously and efficiently, exhibiting a positive attitude, empathy, and our dedication to making the experience positive for our customers.
• Utilize the delivery of any new or used automobile to create an event that will facilitate customer loyalty to the dealership.
• Uphold a quality evaluation and enhancement program to assure extraordinary quality service to all customers.
• Establish and utilize a selling protocol that strongly emphasizes features and benefits so that all customers experience reliable interactions with the dealership.
• Follow Red Flag/Identification and Customer Privacy Rules as set forth in our company guidelines. Report any problems to Finance Director immediately.
• Exemplify commitment to the dealership’s philosophy of excellent service for all customers, providing an example to other dealership employees.
• Utilize one of the approved Menu applications on every transaction to ensure products are offered and all legal disclosures are being presented.

Position Qualifications:

• Must have special finance experience
• Must be motivated, dependable and a team player
• Must be able to work with little to no supervision
• Must be career oriented with a strong work ethic
• Must have a valid driver’s license
• Must be able to obtain a NC Vehicle Salesperson license

Benefits:

• Friendly team-oriented work environment
• Competitive Compensation and commission
• Paid vacation
• Clean, safe working environment

If you are interested in joining our team please submit your resume.

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