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Responsibilities:
One of Related’s fast paced affordable housing apartment complexes in New York, NY, totaling 1689 units, is seeking an Accounts Receivable Associate to join their team.
The Accounts Receivable Associate is responsible, under the direction of the Accounting Manager, for the administration of accounts receivable and other administrative duties in accordance with all company policies and procedures and all applicable Fair Housing and Human Rights statutes.
The Accounts Receivable Representative is directly responsible for the following:
Create, submit, & track all Section 8 special claims for vacancy, and unpaid rent & damages. Create and provide monthly claims tracking reports for submission to community leadership.
Oversee & resolve all resident account inquiries via phone and email within 24 hours of inquiry.
Collect cash receipts (checks/money orders only), and maintain accurate up-to-date cash receipt postings at the site.
Process accurate, timely security deposits.
Complete and finalize resident final account statements after move-out, and oversee all aspects of security deposit refunds.
Ensure accurate tenant billing in the accounts receivable software through timely processing of recurrent, non-recurrent charges and appropriate adjustments.
Oversee all aspects of residential delinquency tracking & internal reporting.
Maintain accurate tenant arrear records, submit delinquent accounts to attorneys, and submit delinquent accounts to collections agency after move-out.
Track and maintain accurate reporting for all non-payment legal cases with attorneys.
Assist with the coordination and monitoring of internal and HUD rent repayment agreements
Oversee all aspects of generating and send monthly rent bills to residents using accounts receivable software.
Miscellaneous related duties, as assigned.
BRAND BEHAVIORS
Welcomes every resident request/inquiry as an opportunity to strengthen resident loyalty.
Applies Expect More at Home Service commitments.
Applies 10 Steps to Reaching Resolution if unable to satisfy request in the moment.
Demonstrates the Accountability Pyramid consistently.
Compensation: 31.25 to 36.06 per hour
Benefits:
Comprehensive Medical, Dental, Vision, Life, Disability & Flexible Spending Accounts
Paid Time Off & holidays
401(K)
Tuition reimbursement
Robust modern fertility program
Incentive bonus program
Commuter benefits
Employee Assistance Program
Free membership to the Manhattan Plaza Health Club
& more!
Qualifications:
College degree preferred
Advanced knowledge of Section 8 guidelines and special claims for vacancy, unpaid rent, & damages
Knowledge of OneSite, processing section 8 certifications, HUD vouchers, and HUD special claims preferred
Property management experience required
High level data processing experience required
Ability to prioritize and handle multiple tasks, and operate effectively in a high-volume environment
Must have working knowledge of Microsoft Office
Must have intermediate to advanced knowledge of Microsoft Excel, and the ability to analyze large quantities of data quickly using formulas & Excel query tools
Attention to detail and excellent communication skills required
Excellent follow-up with the staff, site personnel, management and vendors required.
WORKING CONDITIONS:
Position is located in Region 9 / New York City.
Position is subject to mandatory overtime; must be flexible and willing to work all shifts/hours/days.
Establishes and maintains regular daily office hours, as directed by regional office.
Additional hours may be required during the work week to complete tasks
Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees working on-site are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
#LI-ES1
#IND-AE
#RMC
Overview:
Related Management Company (RMC) is the owner and operator of a premier portfolio of assets valued at over $60 billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States.
As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents’ and commercial tenants’ expectations. Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit www.Related.com.
Related is an Equal Opportunity Employer
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy.Estimated Salary: $20 to $28 per hour based on qualifications.
One of Related’s fast paced affordable housing apartment complexes in New York, NY, totaling 1689 units, is seeking an Accounts Receivable Associate to join their team.
The Accounts Receivable Associate is responsible, under the direction of the Accounting Manager, for the administration of accounts receivable and other administrative duties in accordance with all company policies and procedures and all applicable Fair Housing and Human Rights statutes.
The Accounts Receivable Representative is directly responsible for the following:
Create, submit, & track all Section 8 special claims for vacancy, and unpaid rent & damages. Create and provide monthly claims tracking reports for submission to community leadership.
Oversee & resolve all resident account inquiries via phone and email within 24 hours of inquiry.
Collect cash receipts (checks/money orders only), and maintain accurate up-to-date cash receipt postings at the site.
Process accurate, timely security deposits.
Complete and finalize resident final account statements after move-out, and oversee all aspects of security deposit refunds.
Ensure accurate tenant billing in the accounts receivable software through timely processing of recurrent, non-recurrent charges and appropriate adjustments.
Oversee all aspects of residential delinquency tracking & internal reporting.
Maintain accurate tenant arrear records, submit delinquent accounts to attorneys, and submit delinquent accounts to collections agency after move-out.
Track and maintain accurate reporting for all non-payment legal cases with attorneys.
Assist with the coordination and monitoring of internal and HUD rent repayment agreements
Oversee all aspects of generating and send monthly rent bills to residents using accounts receivable software.
Miscellaneous related duties, as assigned.
BRAND BEHAVIORS
Welcomes every resident request/inquiry as an opportunity to strengthen resident loyalty.
Applies Expect More at Home Service commitments.
Applies 10 Steps to Reaching Resolution if unable to satisfy request in the moment.
Demonstrates the Accountability Pyramid consistently.
Compensation: 31.25 to 36.06 per hour
Benefits:
Comprehensive Medical, Dental, Vision, Life, Disability & Flexible Spending Accounts
Paid Time Off & holidays
401(K)
Tuition reimbursement
Robust modern fertility program
Incentive bonus program
Commuter benefits
Employee Assistance Program
Free membership to the Manhattan Plaza Health Club
& more!
Qualifications:
College degree preferred
Advanced knowledge of Section 8 guidelines and special claims for vacancy, unpaid rent, & damages
Knowledge of OneSite, processing section 8 certifications, HUD vouchers, and HUD special claims preferred
Property management experience required
High level data processing experience required
Ability to prioritize and handle multiple tasks, and operate effectively in a high-volume environment
Must have working knowledge of Microsoft Office
Must have intermediate to advanced knowledge of Microsoft Excel, and the ability to analyze large quantities of data quickly using formulas & Excel query tools
Attention to detail and excellent communication skills required
Excellent follow-up with the staff, site personnel, management and vendors required.
WORKING CONDITIONS:
Position is located in Region 9 / New York City.
Position is subject to mandatory overtime; must be flexible and willing to work all shifts/hours/days.
Establishes and maintains regular daily office hours, as directed by regional office.
Additional hours may be required during the work week to complete tasks
Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees working on-site are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
#LI-ES1
#IND-AE
#RMC
Overview:
Related Management Company (RMC) is the owner and operator of a premier portfolio of assets valued at over $60 billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States.
As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents’ and commercial tenants’ expectations. Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit www.Related.com.
Related is an Equal Opportunity Employer
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy.Estimated Salary: $20 to $28 per hour based on qualifications.
