Log In
Sign Up
Four Oaks Insurance Group Inc is seeking an organized and friendly Junior Account Coordinator to play a strategic role on our team. You will be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Be able to provide an excellent customer experience and demonstrate basic understanding of our insurance products. If you are a strong communicator and have an interest in growing your career in the insurance industry, apply today!
Responsibilities:
- Keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers,
- Liaison with clients, underwriters, sales representatives, account executives, and the rest of our service team to address the newest rules and policy updates
- Client support on any policy or billing questions including an explanation of coverage or rate changes to ensure complete understanding
- Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
- Update policy changes on customer accounts in our book of business and inform clients about policy changes
- Assist with the new business & renewal process and any policy updates by providing competitive quotes
- Handling of Property and Casualty accounts such as Construction, C-Stores, Manufacturing, Hotels/Motels, Retail, Restaurants, etc.
- Ability to market/quote new business and account renewals to obtain competitive coverage/cost ratios for the client
- Working on Agency Management System
- Identify, compile and manage information regarding account renewals and new businesses
Qualifications:
- Insurance customer service representative experience: minimum 1year+
- Bachelor’s or a High School degree, candidates with insurance industry experience will be preferred
- Strong follow-up, written and verbal communication skills, and problem-solving skills
- Basic computer skills and Agency Management System knowledge (E.g. EZLynx)
- Active Property and Casualty insurance license in the State of Texas
About Company:
Four Oaks Insurance Group Inc was founded by a group of experienced industry experts. We are located in the Galleria area. Four Oaks is an independent agency started in 2021 that is licensed in 25 states across the country. We are looking for a core team to help us grow and achieve our goals.
https://www.fouroaksinsgrp.com/
