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FWF is a third-party logistics and transportation provider (3PL) headquartered in Grand Rapids, MI. We are focused on providing full-service logistics solutions to our clients through industry-leading service and reliability. As a 3PL, FWF has the unique ability to offer less than truckload (LTL) and full truckload (TL) shipping, intermodal, drayage, domestic and international ground/air freight services to our clients. Advanced technology and innovation allow FWF to offer complete logistics solutions through three distinct service features:
Dedicated representatives
Automated TMS implementation
Managed freight teams
As the Office Manager, you will be in charge of keeping the FWF corporate office running efficiently. You will create and maintain a well-organized work environment, ensuring high levels of employee and management synergies, effectiveness, communication, and safety.
Day-to-Day Operations
Serve as the point person for duties that include maintenance, supply and equipment inventory, and general errands
Communicate any system updates to the office
Organize the office layout and order materials as needed
Ensure a well-maintained office and arrange necessary repairs
Coordinate with Human Resources on planning for all new classes
Partner with Human Resources to update and maintain office policies as necessary
Organize office operations and procedures
New vendor/software screening
Troubleshoot internal IT questions and coordinate resolution with outside IT vendors when necessary
Manage contract and price negotiations with vendors and service providers
Provide general support to visitors
Assist in the onboarding process for new hires
Address employees’ queries regarding office management issues such as stationery, hardware, and travel arrangements
Communicate with facility management vendors, including cleaning, catering, and security services
Discover, research, and implement operating processes to ensure optimal efficiencies
What We Commit to You
Daily, hands-on work experience and coaching from industry professionals
Ongoing support from team members and management
Qualifications
Organized, highly detailed, and an elite problem solver
Excellent time management skills
Highly approachable with proven written and verbal communications skills
Experienced in the logistics and transportation industry
Proficient in Microsoft Office
Compensation and Benefits
Competitive Base Salary
Health/Dental/Vision/Pet insurance options after an initial 90-day training period
Disability insurance options after an initial 90-day training period
Discounted gym membership
Employee assistance and discount programs
Weekly catered lunches
401K retirement plan with company match
Casual dress options
Paid time off
Paid sick days
Paid parental leave
FWF Awards and Recognition
Inc. 5000: 2017, 2018, 2019, 2020, 2021
Inc. 5000 Regionals Midwest: 2020, 2021, 2022
Top Freight Brokerage Firms: 2019, 2020, 2021, 2022
Top Company for Women to Work for in Transportation: 2019, 2020, 2021
Detroit Free Press Top Workplaces: 2020, 2021
Michigan 50 Companies to Watch: 2020
