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Position: Product Manager- Release/Silicone Coated Papers
Reporting to: Technical Director, FSNA
Felix Schoeller North America Inc., part of a proud 125-year-old family-owned company headquartered in Germany that provides solutions to the digital print and specialty paper markets around the world. The position is based in Pulaski, NY and responsibilities will align with the Technical Director for the success of our new silicone coating line. This position will provide technical support to silicone coating line for quality issues/concerns encountered on qualified grades and troubleshooting/support for new products/grades. Communication to customer regarding specifications, quality trends, quality evaluations, and complaints
Project Goals and Responsibilities:
o Coordinate technical questions regarding product functionality, design, quality, etc. with assigned Silicone customers
o Follow-up with internal (US and German) departments to obtain and share technical information.
o Facilitate the development of silicone coated products for Release customers.
o Propose and implement new product concepts by designing and running manufacturing trials.
o Transfer defined customer quality parameters into production relevant parameters and test plans.
o Monitor product quality to make sure customer’s requirements are consistently met.
o Assist Sales in selling and marketing rawbase, substrate and coated products to Release customers.
o Evaluate customer needs with Sales and help determine product fits.
o Conduit for communication of customer needs and requirements to organization.
o Issue and communicate Non-conformance reports.
o Coordinate customer quality claims and investigations.
o Act as liaison between company and customer on quality issues and performance requirements.
o Communicate investigation efforts, resolutions and corrective actions to customers
o Determine cost impact of requested customer changes (i.e. product design, converting demands)
o Sample shipping to customers.
o Travel to customers as needed to troubleshoot problems, discuss product changes, new products, etc.
o Attend trade shows to remain updated on market developments, as needed
Education:
o 4-year BS degree in field of STEM, particularly Chemistry
o However, relevant experience will be taken into consideration in place of academic experience.
Professional experience:
o Min of 3 years experience
§ Paper, Packaging, or Converting production responsibility
Additional experience
§ Experience in the Release Liner coating or Adhesive Coating is preferred.
Skills needed:
o Strong solution orientation
o Good communicator to all stakeholders
o Structured and systematic work approach
o Sound decision making ability in high-stress environment
o Good computer skills including Microsoft programs. SAP experience is preferred.
Working conditions:
o Travel required for position- domestic and international
o Manufacturing environment
Job Type: Full-time
Pay: $65,000.00 – $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
We are currently following all CDC COVID guidelines.
Ability to commute/relocate:
- Pulaski, NY 13142: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience in paper making and paper & film converting manufacturing?
Education:
- High school or equivalent (Preferred)
Experience:
- Release lining or Adhesive Coating: 2 years (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: One location
