Grow your career with a growing organization
Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.
This position will support Empower Personal Wealth through back office processing and review of outstanding transactions for the Mutual Fund and Brokerage retail business.
What you will do
Complete incoming and outgoing transfer requests, setup of new accounts, process contribution and distribution requests, process general account maintenance requests for the Mutual Fund and Brokerage lines of business.
Perform daily reviews of outstanding work, record-keeping database items and bank activity to ensure timely processing of tasks and positive customer experience.
Provide ongoing updates to internal and external clients regarding the status of outstanding items.
Assist with reporting, and projects on a monthly/quarterly basis.
Draft correspondence to customers and call contra firms as needed to resolve outstanding tasks.
Coordinate procedure updates for efficiency, accuracy and completeness with management.
Assists with additional ad-hoc processes as they relate to the department
What you will bring
Minimum 1-2 years’ experience in financial services
Bachelor’s Degree in Business, or equivalent experience
FINRA fingerprinting required.
What will set you apart
Basic Microsoft Office knowledge
Excellent communication and organizational skills with strong attention to detail
Ability to multi-task and prioritize workload in high paced environment to complete tasks within established timelines.
Ability to collaborate and work with all levels of management and teammates to accomplish daily deliverables with experience in managing escalated situations
Must be able to work independently on operational tasks.
Works with Service, Sales, and internal business partners.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Base Salary Range
$41,100.00 – $56,550.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer • Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.
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Workplace Flexibility: Hybrid
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