JOB DESCRIPTION
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(1) Approved Job Title: Business Manager
Department: Sales Department
Reports To: General Manager
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(2) Basic Function:
Responsible for sales of financing, warranties, insurance, & service contracts to sold customers.
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(3) Major Duties:
1. Organizes daily guideline
2. Contacts financial institutions for credit approvals
3. Enters delivery dates and times into the master log
4. Communicates with the Service manager and notify Sales Reps re: each delivery
5. Prepares, and enters on the computer any/all documentation for final delivery, i.e., finance contracts, extended warranty forms, insurance forms
6. Notifies the Sales Manager of any undelivered boats and reschedules into a log
7. Contacts any clients for additional information for finance companies
8. Records gross profit and items sold to each customer on a daily log sheet
9. Forecasts average dollar sales per boat monthly and annually for new and used boat
10. Monitors sales against forecast on a year-to-date and prior-year basis
11. Trains Sales Reps on proper turnover to the business office
12. Prepares month-end sales reports for extended warranties and insurance
13. Meets with customers taking delivery for finalization and signing of appropriate documents
14. Prepares final insurance documentation
15. Performs annual reviews of F&I sales with the General Manager
16. Attends Tuesday morning sales meeting
17. Maintains current aftermarket product knowledge
18. Attends Manufacturer and training seminars
19. Reports to GM weekly number of units delivered and number of units left in the system
20. Process all delivered watercraft paperwork
21. Sources and identifies new and improved aftermarket products
22. Maximizes gross profit margins to achieve or exceed quotas
23. Monitors and controls department expenses to maximize cost efficiencies
24. Verifies pricing schedules monthly against competitive dealers
25. Attends weekly department head meetings
26. Trains staff
27. Design promotional and incentive customer programs
28. Handles difficult customer complaints
29. Performs other related duties
(4) Authority: Is given the authority to sign finance contracts and handle cash payments
Relationships with: General Management
Sales Staff
Service Management and Staff
Sublet Management and Staff
Parts Management and Staff
Financial Institutions
Suppliers
General Public
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(5) Job Requirements:
1) Level of Education: Min of a High School Diploma
2) Experience required: Solid Sales and/or finance sales experience
3) Qualifications: a) Expert knowledge of: Computer & Spreadsheet usage b) Work exposure to: Sales and customer service. A plus if have RV, Auto, or Marine F&I experience. c) Specials skills and abilities: Customer First Focus
Initiative
Bondable
Organizational
Attention to Detail
Communication
People Skills
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(6) Other Information:
There will be additional required hours for boat shows, events, and training.
The dress is business casual.
Travel will be required for training throughout the year.
Required to drive trucks with trailers. (This can be taught)
Hours of Work: 8:00 a.m. – 5:00 p.m. Tuesday – Friday
8:00 a.m. – 3:00 p.m. Saturday
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Job Type: Full-time
Pay: $40,000.00 – $150,000.00 per year
Benefits:
Physical setting:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Work Location: One location
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